Richard Sangret Email & Phone Number

Escondido, CA, US

Greater San Diego Area

• Troubleshoot and repair of complex x-ray, high voltage, PLC and computer controlled electro-mechanical systems as well as CCD and vidicon tube cameras and high vacuum systems to the component level
• Provide customer and engineer support through system training on machine repair and upgrades in x-ray, circuit board repair systems, weld, and drum storage inspection systems
• Perform and document x-ray imaging with a variety of sources, detectors, and geometric selections
• Provide local and remote troubleshooting support for service engineers,customer representatives and sales representatives worldwide
• Create and present hardware and software training courses for service engineers, distributors and representatives worldwide
• Participate in industry trade shows to demonstrate hardware and software products

Bohemia, New York

• Responsible for the worldwide installation of X-Ray inspection and rework systems
• Troubleshoot and repair of complex x-ray, high voltage, PLC and computer controlled electro-mechanical systems as well as CCD and vidicon tube cameras and high vacuum systems to the component level
• Provide customer and engineer support through system training on machine repair and upgrades in x-ray, circuit board repair systems, weld, and drum storage inspection systems
• Perform and document x-ray imaging with a variety of sources, detectors, and geometric selections
• Provide local and remote troubleshooting support for service engineers,customer representatives and sales representatives worldwide
• Create and present hardware and software training courses for service engineers, distributors and representatives worldwide

Greater San Diego Area

• Provided pre-sale and post-sale support of company products and systems to include technical support in sales presentations, product demonstrations and installation of company products to ensure systems functioned.
• Provided programming and service support to U.S and international customers to achieve successful customer product compliance
• Responsible for worldwide installation of X-Ray inspection equipment and curcuit board rework systems
• Created total inspection solutions based on customer requirements enhancing the product performance utilizing hardware and software tools
• Technical liaison for the new products between engineering and the customer
• Tested new system hardware and software builds to assure compliance to specifications and customer needs

Greater San Diego Area

• Manage service repair costs to increase profitability
• Responsible for worldwide installation and service repair of x-ray inspection equipment
• Troubleshooting and repair of complex x-ray, high voltage, PLC and computer controlled electro-mechanical systems as well as CCD and vidicon tube cameras to the component level
• Create application solutions based on customer requirements to enhance the product performance
• Act as the technical liaison for the new products
• Test new system hardware and software builds to assure compliance to specifications

Greater San Diego Area

• Responsible for worldwide installation of inspection equipment including x-ray imaging systems
• Troubleshot and repair complex x-ray, high voltage, computer controlled electro-mechanical systems PLC motion drive systems as well as CCD and vidicon tube cameras to the component level
• Communicate design, reliability and maintenance issues to engineering in order to develop assembly procedures for manufacturing to reduce costs and ensure successful customer uptime
• Responsible in interpreting customer needs resulting in positive working customer/sales relationships
• Train customers in the operation and maintenance of x-ray systems and components
• Participate in industry trade shows to demonstrate hardware and software products