Richard Sangret Email & Phone Number
@nikonmetrology.com
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Who is Richard Sangret? Overview
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Richard Sangret is listed as Field Service and Applications at Nikon Metrology, a with 481 employees, based in Escondido, California, United States. AeroLeads shows a work email signal at nikonmetrology.com and a matched LinkedIn profile for Richard Sangret.
Richard Sangret previously worked as Field Service/ Applications at Nikon Metrology and Senior Field Service Engineer at Vj Technology, Inc.,.
Email format at Nikon Metrology
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About Richard Sangret
* Professional Field Service Engineer with 10+ years of proven results implementing product development for the x-ray inspection, semiconductor, circuit board manufacturing and repair industry* 10+ years maintaining customer accounts including system installation, customer training, process control and account management including service warranty and billable repairs * Superior hardware and system troubleshooting and repair to component level in electronic, mechanical, x-ray, video and high voltage systems* Excellent in customer communication skills specializing in resolving customer service and support issues in worldwide operations * Proficient in set-up and maintenance of military and DOE installations * Excellent customer service skills. A self-starting/self directing employee, able to receive, schedule and execute tasks independently
Listed skills include Troubleshooting, Electronics, Training, Customer Service Training, and 6 others.
Richard Sangret's current company
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Richard Sangret work experience
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Field Service/ Applications
Current• Troubleshoot and repair of complex x-ray, high voltage, PLC and computer controlled electro-mechanical systems as well as CCD and vidicon tube cameras and high vacuum systems to the component level• Provide customer and engineer support through system training on machine repair and upgrades in x-ray, circuit board repair systems, weld, and drum storage inspection systems• Perform and document x-ray imaging with a variety of sources, detectors, and geometric selections• Provide local and remote troubleshooting support for service engineers,customer representatives and sales representatives worldwide• Create and present hardware and software training courses for service engineers, distributors and representatives worldwide• Participate in industry trade shows to demonstrate hardware and software products• Evaluate design, reliability and maintenance issues to engineering in order to develop assembly procedures for manufacturing to reduce costs and ensure successful installation and increase the system mean time between failures• Install repair and train on multiple systems using high resolution CsI flat panel detectors, Image intensifiers, LDA's and CMOS detectors that are utilized on x-ray inspection systems used in imaging electronic component failure, circuit board manufacturing, weld inspection aircraft and drum storage inspection systems • Acquire and interpret customer needs and requirements resulting in positive working relationships between customers, company service, engineering, and sales personnel
Senior Field Service Engineer
• Responsible for the worldwide installation of X-Ray inspection and rework systems• Troubleshoot and repair of complex x-ray, high voltage, PLC and computer controlled electro-mechanical systems as well as CCD and vidicon tube cameras and high vacuum systems to the component level• Provide customer and engineer support through system training on machine repair and upgrades in x-ray, circuit board repair systems, weld, and drum storage inspection systems• Perform and document x-ray imaging with a variety of sources, detectors, and geometric selections• Provide local and remote troubleshooting support for service engineers,customer representatives and sales representatives worldwide• Create and present hardware and software training courses for service engineers, distributors and representatives worldwide• Participate in industry trade shows to demonstrate hardware and software products• Evaluate design, reliability and maintenance issues to engineering in order to develop assembly procedures for manufacturing to reduce costs and ensure successful installation and increase the system mean time between failures• Install repair and train on multiple systems using high resolution CsI flat panel detectors, Image intensifiers, LDA's and CMOS detectors that are utilized on x-ray inspection systems used in imaging electronic component failure, circuit board manufacturing, weld inspection aircraft and drum storage inspection systems • Acquire and interpret customer needs and requirements resulting in positive working relationships between customers, company service, engineering, and sales personnel• Negotiate Service Contract and billable support in North America• Maintain thorough system records through documentation and trip reports
Senior Field Service Engineer/Product Support Specialist
• Provided pre-sale and post-sale support of company products and systems to include technical support in sales presentations, product demonstrations and installation of company products to ensure systems functioned according to specifications • Provided programming and service support to U.S and international customers to achieve successful customer product compliance• Responsible for worldwide installation of X-Ray inspection equipment and curcuit board rework systems • Created total inspection solutions based on customer requirements enhancing the product performance utilizing hardware and software tools• Technical liaison for the new products between engineering and the customer• Tested new system hardware and software builds to assure compliance to specifications and customer needs • Troubleshoot and repair x-ray, high voltage,vacuum and electro-mechanical systems to component level• Communicate design, reliability, and maintenance issues to engineering for resolution to reduce manufacturing and maintenance costs• Installed and performed in industry trade show demonstrations for hardware and software products
Senior Field Service Engineer
• Manage service repair costs to increase profitability• Responsible for worldwide installation and service repair of x-ray inspection equipment• Troubleshooting and repair of complex x-ray, high voltage, PLC and computer controlled electro-mechanical systems as well as CCD and vidicon tube cameras to the component level• Create application solutions based on customer requirements to enhance the product performance• Act as the technical liaison for the new products• Test new system hardware and software builds to assure compliance to specifications• Troubleshooting and repair x-ray, high voltage,high voltage and electro-mechanical systems to the component level• Communicate design, reliability and maintenance issues to engineering in order to develop assembly procedures for manufacturing to reduce costs and ensure successful installation • Participate in industry trade shows to demonstrate hardware and software products
Field Service Engineer
• Responsible for worldwide installation of inspection equipment including x-ray imaging systems• Troubleshot and repair complex x-ray, high voltage, computer controlled electro-mechanical systems PLC motion drive systems as well as CCD and vidicon tube cameras to the component level• Communicate design, reliability and maintenance issues to engineering in order to develop assembly procedures for manufacturing to reduce costs and ensure successful customer uptime• Responsible in interpreting customer needs resulting in positive working customer/sales relationships• Train customers in the operation and maintenance of x-ray systems and components• Participate in industry trade shows to demonstrate hardware and software products• Maintain thorough system records through documentation and trip reports
Colleagues at Nikon Metrology
Other employees you can reach at nikonmetrology.com. View company contacts for 481 employees →
Bonnie Gardner
Colleague at Nikon MetrologyDetroit Metropolitan Area, United States
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DH
David Hemingway
Colleague at Nikon MetrologyBourne, England, United Kingdom
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Matthew Smith
Colleague at Nikon MetrologyLuton, England, United Kingdom
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RM
Ryan Mcgaha
Colleague at Nikon MetrologyClarkston, Michigan, United States
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AF
Andreas Fuchs
Colleague at Nikon MetrologyBruckmühl, Bavaria, Germany
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MC
Mike Casas
Colleague at Nikon MetrologySan Antonio, Texas, United States
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MH
Michael Hall Eng Tech Miet
Colleague at Nikon MetrologyAylesbury, England, United Kingdom
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PP
Peter Pardon
Colleague at Nikon MetrologyAarschot, Flemish Region, Belgium
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JR
Juan Rojas
Colleague at Nikon MetrologyChile
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TW
Tanasit Wetchaboonsook
Colleague at Nikon MetrologyBangkok Metropolitan Area, Thailand
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Frequently asked questions about Richard Sangret
Quick answers generated from the profile data available on this page.
What company does Richard Sangret work for?
Richard Sangret works for Nikon Metrology.
What is Richard Sangret's role at Nikon Metrology?
Richard Sangret is listed as Field Service and Applications at Nikon Metrology.
What is Richard Sangret's email address?
AeroLeads has found 1 work email signal at @nikonmetrology.com for Richard Sangret at Nikon Metrology.
Where is Richard Sangret based?
Richard Sangret is based in Escondido, California, United States while working with Nikon Metrology.
What companies has Richard Sangret worked for?
Richard Sangret has worked for Nikon Metrology, Vj Technology, Inc.,, Teradyne / Genrad, and Nicolet Instrument.
Who are Richard Sangret's colleagues at Nikon Metrology?
Richard Sangret's colleagues at Nikon Metrology include Bonnie Gardner, David Hemingway, Matthew Smith, Ryan Mcgaha, and Andreas Fuchs.
How can I contact Richard Sangret?
You can use AeroLeads to view verified contact signals for Richard Sangret at Nikon Metrology, including work email, phone, and LinkedIn data when available.
What skills is Richard Sangret known for?
Richard Sangret is listed with skills including Troubleshooting, Electronics, Training, Customer Service Training, Testing, Global Customer Service, Engineering, and Semiconductors.
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