Richard Sargent Email & Phone Number

Southampton, England, United Kingdom

• My main role was to assess current procedures in line with current FSA guidelines, compile a gap analysis then design a Project Brief
• Implemented all the business operating processes and procedures
• Setup all technical infrastructure including Office 365, SharePoint and Dynamic CRM

London, England, United Kingdom

• Brought in as a Project Manager based on previous expertise and success in delivering national projects, to this healthcare app developer with 150 employees UK wide, reporting directly to the Executive Officer
• Responsible for the overall management and day-to-day running of a national project working in partnership with the NHS National Program for Child health, to develop a unique app that enables tracking of children (a.
• Line management of team of up to 20 project staff, including Business Analysts, Developers, System Architect and Product Owner and Commercial
• Conducting needs analysis and building a project portfolio
• Meeting with developers to deliver a specification document
• Managing the sales team to drive sales and overseeing the planning and delivery of the app

Romsey, England, United Kingdom

• Set up own consultancy, consulting on project delivery and sales of mobile technology into large scale organisations

Basingstoke, England, United Kingdom

• Overall management and day-to-day running of two of the four business units for Anoto, including the Global Forms Business, overseeing all activities for both client accounts and global partners, and managing a.
• Responsible for acquiring new clients and gaining new business
• Identifying major clients with a view to forming good working relationships with these key industry buyers
• Client engagement, relationship building, and client retention
• Forecasting sales vs target, and executing innovative plans with targeted marketing campaigns
• Monitoring competitors and market sectors, identifying valuable emerging markets

Basingstoke, England, United Kingdom

• DevelopIQ was purchased by Anoto, and became a Director and Shareholder of Anoto
• Responsible for managing the day-to-day running of all Anoto Programs and Projects
• Collaborating closely with the developers, support staff and the implementation team
• Regarded as an NHS specialist, based on previous knowledge and experience of the NHS, using a good understanding of NHS practices and internal workings to positively contribute to projects regarding procurement rules.
• Compiling statements of works in line with customer requirements
• Aligning the resources and deliverables to time limitations and budget

Basingstoke, England, United Kingdom

• Director and shareholder of DevelopIQ, and was also responsible for the management and day to day running of all programme/projects for the company
• Also managed a number of key accounts with sales and account management responsibilities

Portsmouth, England, United Kingdom

• Dealing with government tenders at all levels
• Identifying ways to improve the service in the hospital
• Managing a project for the implementation of ITIL processes (both version 2 and 3), involving the restructuring the old basic change control process and adapting the process into an ITIL structure
• Managing request fulfilment, release, and configuration processes - all new functions introduced to the NHS Trust
• Providing structure and advice for the implementation of a new service management tool - ITIL and IT best practices
• Managing and limiting the effect of changes to the live environment, measuring changes vs the effect on patient care

The Service Delivery Manager role involved supporting an Oil company in its business goals and objectives by monitoring the Service Level Agreement and maintaining a high level for all call references including application development, desk side resource and a gas market trading floor.Selected Contributions:Devised a training program for new starters to.