Richard Savage Email & Phone Number

Rochester, Gb

London, London, Gb

Plymouth, Gb

London, Greater London, Gb

London, London, Gb

As Infrastructure Manager I was responsible for the end-to-end service delivery for a multinational shipping company; a remit covering not only infrastructure design, implementation and maintenance, but also support function, budget control and lifecycle.Key achievements attained here include;💻 Defining and delivering a cloud back-up system for Office365 tenacities around the world💻 Being responsible for the global IT infrastructure and service delivery to over 200 shore staff💻 Defining Cyber Security policies for a fleet of over 50 vessels💻 Introducing governance, approval and planning for internal and external-facing services while managing and negotiating service and budget terms with third party suppliers

As Technical Director, I was responsible for the full SDLC. Skills and achievements included;💻 Leading an offshore development team of 6-10 people with diverse skills to deliver projects on time and on budget, and managing teams of front end and back end developers, QA, and testers💻 Directly engaged with, and was responsible for, shareholders, with the full remit of running the development and technology functions💻 Being responsible for the architecting and managing the development process for SaaS contract performance management💻 Being responsible for the redevelopment of a cross-platform document/scanning chargeback application platform💻 Performing extensive QA/testing of applications before the release of new products to ensure quality and keep customer complaints to a minimum

London, Gb

Acted as Head of ICT for the organisation for 7 months. Skills and achievements for this position included;💻 Led and managed the £5m ICT solution delivery of four new build academies using PRINCE2, delivering all 4 new builds on time and under budget💻 Responsibility for managing the Head Office IT department, coaching team members, performing skills gap analysis, and implementing training plans to enhance efficiency and product knowledge💻 Managed and improved the relationship between service providers, suppliers, and academies that had previously been neglected

Southborough, Ma, Us

Providing management and support of IT environments for clients in the travel, education and legal sectors. Key skills and achievement s here included;💻 Managing a third line support team and infrastructure for an international law firm comprising of 200 servers, 750 users and 8 international offices💻 Acting as the Team lead and manager for over 40 different departments including the Network Operations Centre and the services desk, which had 12 direct reports alone💻 Focussed and achieved improved service delivery to clients the successful introduction of a new service desk, issue management, and ITIL processes

Providing IT contracting and consulting services for organisations of all sizes. skills and achievements here included;💻 Designing and implementing a completely virtualised infrastructure, which significantly reduced workstation deployment from 180 minutes to 30 minutes. This, in turn, led to centralising the system management and reductions in costs through redeployment of hardware💻 Focused on the management and maintenance of server infrastructure, providing IT consultancy and contractor services to high profile clients in multiple sectors

Gb

Key skills and achievements here included;💻 Successfully lead the integration of acquisitions and subsidiary companies by driving the introduction of new systems and technologies to streamline working practices💻 In addition to overseeing the acquisitions and mergers, concurrently managed the IT team and department budget of £1m💻 Managed 3rd party software and infrastructure suppliers for a group of companies with circa 400 users and 19 offices💻 Project managed and led post-acquisition infrastructure and data integrations, reducing costs by approximately £5,000 per site via platform and system standardisation💻 Rationalised the telecoms infrastructure of a national IFA, leading to an annual saving of £11,000

An IT consulting services company. Key skills and achievements here included;💻 Started the business from just an idea to a decade-long successful business💻 Advised micro-businesses and SMEs on all aspects of IT, including security, data protection, infrastructure and applications💻 Designed and developed a property maintenance system for a large local authority💻 Designed and delivered 'greenfield' solutions for new and established companies, a contract management system for the independent telecoms maintenance sector, and a management information system to capture timesheets, variable charge bands, and income and expenditure for civil engineering projects

Produced and delivered training for BTEC National Diploma and City and Guilds courses to classes of up to 30 students at a time.

Btec Nd, Motor Vehicle Engineering

City & Guilds Level 1 & 2, Electronic Servicing & Repair

City & Guilds, Repair & Servicing Of Road Vehicles