YourLink partners with organisations to build digital confidence for seniors, carers, volunteers and the workforce. We bring a unique combination of services, strategy and experience to engage your organisation and your clients to further embrace digital into their lives.

Casual Trainer & Assessor for Marketing & Communications courses, delivered virtually and in person.

Amalgam Consulting helps businesses navigate today's marketing and technology challenges in a simple, uncomplicated way. Services include:- Customer Relationship Management (CRM)/e-marketing technology selection and review- Customer marketing programs - Direct marketing (including email marketing)- Online marketing strategy (including Social Media)- Strategic marketing mentoring and coaching- Marketing & knowledge management technology training

Joel Spencer Design (JSD) is a creative design agency specialising in brand development and design.Whether you’re looking to develop a comprehensive brand strategy and corporate identity, build a strong digital presence, execute a direct marketing campaign or create a branded environment, JSD can work with you to make it happen.JSD has a broad range of clients from retail and technology sectors to professional services, corporate, government and small business of all types. We value and measure our success by the long term, ongoing partnerships that we have built with them.

Evaluate, implement and embed new & existing technologies driving improvements in productivity, facilitating collaboration, and leveraging knowledge to meet client needsKey Achievements• Successfully embedded the wiki technology with over 60 active spaces within a year- Managed the pilot launch of wiki for internal program with over 450 participants nationally - 49000 views in a month- Managed the training materials development and roll out- Worked with senior stakeholders on the supporting change behaviour program• Broke down barriers between silo’d groups within the business by creating and leading a web 2.0 community of interest• Implemented an intranet portal that created a single place for users to find all related tools and information for BD activity and all research subscriptions available

Volunteer position within PwC reporting to the PwC Foundation Manager. The role involved championing and driving the activities supporting the charity partners Key Achievements• Core team member of the first Sydney Foundation Fete day which raised over $6,000 for youth homeless charities (Oasis and Mission Australia)• Facilitated the Australian Business Community Network (ABCN) GOALS Mentoring program in 08 – 24 year 9 students from Auburn Girls and Granville Boys matched with 24 mentors

Reported to the Director of Communications. The program aimed to reconnect the 5,000 registered members and build mutually beneficial business relationships through use of newsletters (print & email), website and events (small seminars & large reunions up to 500 people).Key Achievements:• Developed and rolled out the reconnect program to re-engage with alumni that were not registered - Increased registration’s by 20%• Managed the application of the new visual identity to all the marketing elements

The role was to engage stakeholders and provide strategic direction for CRM projects in line with business priorities. Key Achievements• Project Managed 5 upgrades of System in 2 years, decreasing development cycle from 1 year to approximately 6 months, and dramatically improving user satisfaction• Migrated 6 separate databases/mailing lists into single system, providing improved targeting abilities as well as increased data quality

Reported to the CEO. The role was a transitional short term role to lead the marketing team in delivering programs that increased brand awareness & facilitate lead generation, manage the marketing budget, and make recommendations to senior management regarding CRM activities. Key Achievements• Successfully managed first comprehensive email lead generation campaign, resulting in 250 leads generating over $80,000 in revenue within 3 months• Introduced and managed monthly webinar series averaging 20 attendees per event and generating $50,000 in revenue in 5 months

• Implementation and Training of 30 users on Sales & Marketing Contact Management System (Maximizer) across Americas• Completed joint Americas and Asia Pacific campaign, which included telemarketing, direct mail and web content, generating 8% leads• Developed and managed lead generation efforts for USA, including coordinating internal and external resources.• Created and implemented database standards and business processes which lead to improved work processes, and increased database effectiveness.• Managed the Internal and External Telemarketing Function