Management of operations and sales, and product management for a corporate food delivery vendor· Improved workflows and internal software, freeing up 13% of HQ employees’ time.· Analyzed and improved operations: increased drivers hired by 40%, reduced large order preparation time by 11%, and improved delivery times for ASAP orders by 9%.· Managed two departments and three remote offices; seven direct reports· Promoted twice for successfully entering three new metro areas and for launching a new service.· Developed lead generation processes that increased qualified leads by 180%· Gained 1300+ new restaurant vendors, who receive 47% of client purchases.· Designed hundreds of software changes to website, mobile apps, and internal systems.The bullet points above cover all roles at Waiter.com

Developed web software and advised small companies on strategy and operations· Created and modified dynamic website pages using Ruby, Rails, HTML, CSS.· Analyzed competitors and recommend strategy changes, leading to partnership decisions.· Reviewed sales/marketing efforts and recommended improvements, leading to website changes.

Developed software, gathered business requirements, and provided technical support for a healthcare billing software vendor· Discovered data integrity issues and resolved them, resulting in $450,000 in recovered client revenue.· Detected client process issues; created a software solution that recovered $120,000 in revenue.