We are a full-service custom market research and strategy firm. As a Top 50 Market Research firm, we’re known for our relentless business decision focus and cutting-edge creativity. Our passion is helping the world’s leading brands engage, innovate, and grow. Known for our deeply consultative approach and rock-solid execution, we leverage the best of advanced analytics, consumer psychology, and market strategy to tackle game-changing initiatives.My role is focused on building research products and incorporating technical innovations that provide our clients with impactful solutions to their research needs.

Our global Solution Consulting team works with clients and prospects to understand research reporting, distribution, and insight activation goals. We're focused on helping our clients democratize insights and deliver them in an actionable context to drive business improvement.

Confirmit + FocusVision's industry-leading insight platforms help businesses listen to customers, markets and employees, analyze data and take action to drive business growth. I am managing our Solution Consulting team in the Americas. We work with clients and prospects to understand your research reporting, distribution and insight activation goals and help you achieve them.

Leading Cambiar's new Technology & Analytics practice with focus on strategy and execution, guiding clients in CX strategy, technology, data integration and analytic capabilities. In addition, we can facilitate for clients seeking technology and data science capabilities through partnerships, M&A or talent acquisition.

Global responsibility for software products for the Consumer Experience sector including Brand and Customer Experience solutions. Responsible for product roadmap strategy and execution for proprietary Echo voice of the customer platform. Provided strategy and application leadership for key client VoC implementations.

Responsible for technology strategy and infrastructure. Introduced technologies to enhance collaboration of global, multidisciplinary project teams. Partnered with Analytics Practice to select and implement tools and processes to enable marketing, optimization and customer analytic solutions. Utilized public and private cloud capabilities to simplify and scale infrastructure and computing services.

Responsible for global technology innovation including process automation and solutions development for Harris Interactive. Also leading our global efforts in the social media space including Research Lifestreaming platform design and development.

Strategy and implentation of survey technologies, data management, modeling, analysis and reporting systems with emphasis in the domain of Customer Experience Management, Loyalty and Customer Satisfaction.

Globally responsible for a group of technology and subject matter experts who help customers apply SPSS tools and technologies to better predict and act on problems of customer relationship management, enterprise feedback, cross-sell/up-sell, customer retention, marketing optimization and fraud detection.