Richard Shami Email & Phone Number

New York City Metropolitan Area

Parsippany, New Jersey, United States

• Working within the PMO, as part of the Initiative Department, I was responsible for managing a program of technical and non-technical projects and larger programs that support the company's strategic goals and are.
• Obtaining HITRUST certification
• Infrastructure modernization
• Communications Modernization
• Server Automation

Greater New York City Area

Collaborated with clients in the life sciences sector to implement agile program, project and operational management frameworks. Guided teams in development and implementation new data warehouse for field operations data.Led efforts to enhance use of SharePoint for team, department and company-wide use.Guided consultants to implement and manage agile tools.

New York City Metropolitan Area

Jan 2019 – May 2019 (5 mos)Work with development teams to advance B2B and B2C booking platforms and minimum viable product level online booking functionality. Developed and launched new Drupal-based intranet site with custom modules for learning, development and internal event booking features. Collaborated across departments to provide and updated.

United States

Working in partnership with a geographically diverse team, guided efforts to research concepts, plan and manage software development for new to market B2B SaaS products to assist global ocean shippers and associated agents to better manage carrier commitments and service pricing information. Partnered with stakeholders and other interested parties to.

Managed efforts with cross-functional software development teams to create and enhance provider facing enterprise web applications and maintained final project expenses within 2% of original budget. Monitored UX pilot, user testing and focus group activities to incorporate findings in future product updates.Worked with Agile teams in an RTE capacity.

Rehabilitated large scale, stalled store systems project and successfully delivered applications and training of store personnel at over 750 locations nationwide.Partnered with business product owners to create feature backlogs and drive projects according to upon priority and budget. Migrated business functionality from Microsoft Excel to more robust.

Rockaway, NJ

Guided Agile teams in the transformation of targeted B2B and B2C web products, implementation of mobile functionality and integrating industry best practices resulting in an increase in key metrics by over 30%.Headed project to automate processes for creation of daily email blasts and newsletters which resulted in labor savings of approximately 30.

New York, New York

Managed the customer facing B2C eCommerce site and technology assets for Freshpair, a leading internet retailer in intimate apparel. Leveraging my experience from my previous project management and consulting roles, I strive to create the best possible product, maximize effectiveness, and reduce or eliminate operational costs where appropriate. Manage a.

Served as a business analyst, project, and product manager for online patient health education portals and tools for Medco, a leading prescription drug benefits provider designed to maximize patient compliance with drug therapy as prescribed by their doctors.Provided business analysis and project management services at Medco, a national pharmacy benefit.

Baltimore, Maryland, United States

Responsible for managing domestic and international project teams with up to 30 resources. Provided reporting to and collaborated with directors and vice-presidents. Built and maintained relationships with internal and external customers including Microsoft and FINRA. Offered process and technology support, training and guidance to resources throughout the.

Master Of Business Administration (M.B.A.), Management Information Systems

Bachelor'S Degree, Management Information Systems

Activities and Societies: Resident Assistants, Yearbook, Resident Affairs Council, Spring Break Outreach

High School, College/University Preparatory And Advanced High School/Secondary Diploma Program