24/7/365 Operation. Oversee, direct & implement growth and business strategies for Sales, Accounting, Operations, Maintenance, Safety, Training, Compliance, Human Resources, Customer Service & Dispatch.

RRC Solutions offers strategies to help organizations reduce redundancies, inefficiencies and ultimately operating cost. Using a unique and proven approach that delivers results, RRC is able to help create a culture that continues to pursue improvement. RRC Solutions guarantees experience and strong business ethics, while delivering a “mission accomplished” promise.EXPERIENCEAs Owner and Senior Managing partner I have over 25 years of professional experience in developing effective processes, implementing standards and directing complex functions for multi-million dollar organizations which include a career progression with Iron Mountain in Operations Management, Industrial Engineering, and Territory Financial and Business Management. I've held General Manager positions with Airgas and PSI Armored. I was the Project/Program Manager for ten years with Aquasis Services and served in the United States Army for nine years holding leadership, operations and team building positions.CERTIFICATIONSI'm trained in Six Sigma/Lean Manufacturing to encompass green, lean, and black belts. I am MOST certified (Maynard Operation Sequence Technique) and have extensive experience implementing the 5S framework. RRC capitalizes on these qualifications in order to provide a safe and effective workplace experience for management and employees by developing and implementing 5S concepts, Six Sigma Lean and other KPI’s.

Key member of the Territory senior leadership team, using analytical and trend data to build an annual $150M budget. Advise leadership on (+ or -) trends and course correct when needed. Provided insight and guidance on operational excellence key performance indicators (KPI’s), labor trends, cost vs revenue, safety, customer trends, employee experience and many other aspects of the day-to-day operations. • Exceeded contribution targets through full territory P & L management, comprising of 300 employees, numerous facilities in 15 markets across 12 states. • Managed business support team consisting of 4 employees, supporting operations and sales. Collaborated with customer clients, resolving operational issues, allowing sales and operations to expand existing markets. • Developed, implemented and monitored territory-wide safety program, tracking performance against 3 areas: work related injuries, vehicle accidents, and operational failures. Achieved YoY improvement climbing to best safety rating in North America. • Executed initiatives and standards, maintaining a continuous improvement culture that reduced labor, fleet and facilities costs, earning top ranked performance in Operational Excellence across North American operations. • Performed due diligence and managed 5 mergers and acquisitions, increasing annual revenue by $2.2M. • Monitored survey results and implemented action items, obtaining YoY improvement in both customer and employee experience / retention.

Supported Industrial Engineering and Safety as team member for the $2.2B North American Operation that designed and implemented numerous key initiatives, including optimizing logistics network, creating and managing zip code based coverage models, optimizing sales and logistics efficiency, and establishing work targets/expectations for all job families. • Traveled across North American markets, training and implementing exempt staff on an effective Management Operating System that built a culture of continuous improvement and accountability. • Reduced labor costs over $7M annually by developing and implementing engineered metrics, standards and targets across North American Operations, determining time needed to perform actions and monitoring labor needs against forecasted actions.• Prepared and delivered foundational work instrumental to operational and optimization excellence programs, saving millions in fleet, routing, labor, 3rd party and other operational expenses. • Provided safe and effective workplace experience for management and employees by developing and implementing 5S concepts, Six Sigma Lean and other KPI’s.

Oversight of daily operations within the market with 70+ employees, 5 job families, including 11 record center ID's in 2 states. • Created a culture of accountability, continuous improvement and implemented programs, identifying and reducing redundancies and maximizing resources that sustain efficiencies within the market. • Selected by executive management to join the Industrial Engineering team, implementing this culture across all markets in North America.• Consistently met or surpassed revenue, labor, expense and profitability goals and objectives. • Led 4 large, simultaneous high-profile projects in building expansion, new facility openings and inventory management that set the stage for continuous revenue growth. • Organized tasks of numerous internal and external entities, ensuring timely and accurate completion of daily work, projects, initiatives and overall growth.

Managed the 24/7 operations of the Kansas City branch with 65+ employees, including vault operations, sales, drivers, couriers, fleet and routes.• Full P & L responsibility, consistently meeting financial targets. • Reduced employee turnover, 107% to 23%, through improved hiring practices, orientation and training programs.• Improved facilities/employee security and safety compliance.• Increased sales and customer Retention.

General Management and responsible for overall daily operations for the Department of Defense (DoD) Contract operating the Directorate of Logistics (DoL) Storage & Warehousing Operations at Fort Leavenworth, Kansas.

Served honorably in Korea, Europe & Stateside. Attended & graduated from several military leadership courses and received numerous citations & awards. Logistics, operations, security and team building.