Rick H. Email & Phone Number

Tacoma, Washington, United States

Greater Denver Area

24/7/365 Operation. Oversee, direct & implement growth and business strategies for Sales, Accounting, Operations, Maintenance, Safety, Training, Compliance, Human Resources, Customer Service & Dispatch.

Greater Denver Area

RRC Solutions offers strategies to help organizations reduce redundancies, inefficiencies and ultimately operating cost. Using a unique and proven approach that delivers results, RRC is able to help create a culture that continues to pursue improvement. RRC Solutions guarantees experience and strong business ethics, while delivering a “mission.

Denver Metropolitan Area

Denver, Co (Supporting CO, AZ, NM, SW TX, OK, WA, OR, KS, MO, NE, IA, MO)

• Key member of the Territory senior leadership team, using analytical and trend data to build an annual $150M budget. Advise leadership on (+ or -) trends and course correct when needed. Provided insight and guidance on.
• Exceeded contribution targets through full territory P & L management, comprising of 300 employees, numerous facilities in 15 markets across 12 states.
• Managed business support team consisting of 4 employees, supporting operations and sales. Collaborated with customer clients, resolving operational issues, allowing sales and operations to expand existing markets.
• Developed, implemented and monitored territory-wide safety program, tracking performance against 3 areas: work related injuries, vehicle accidents, and operational failures. Achieved YoY improvement climbing to best.
• Executed initiatives and standards, maintaining a continuous improvement culture that reduced labor, fleet and facilities costs, earning top ranked performance in Operational Excellence across North American operations.
• Performed due diligence and managed 5 mergers and acquisitions, increasing annual revenue by $2.2M.

North America Operations

• Supported Industrial Engineering and Safety as team member for the $2.2B North American Operation that designed and implemented numerous key initiatives, including optimizing logistics network, creating and managing.
• Traveled across North American markets, training and implementing exempt staff on an effective Management Operating System that built a culture of continuous improvement and accountability.
• Reduced labor costs over $7M annually by developing and implementing engineered metrics, standards and targets across North American Operations, determining time needed to perform actions and monitoring labor needs.
• Prepared and delivered foundational work instrumental to operational and optimization excellence programs, saving millions in fleet, routing, labor, 3rd party and other operational expenses.
• Provided safe and effective workplace experience for management and employees by developing and implementing 5S concepts, Six Sigma Lean and other KPI’s.

Greater Kansas City Area

• Oversight of daily operations within the market with 70+ employees, 5 job families, including 11 record center ID's in 2 states.
• Created a culture of accountability, continuous improvement and implemented programs, identifying and reducing redundancies and maximizing resources that sustain efficiencies within the market.
• Selected by executive management to join the Industrial Engineering team, implementing this culture across all markets in North America.
• Consistently met or surpassed revenue, labor, expense and profitability goals and objectives.
• Led 4 large, simultaneous high-profile projects in building expansion, new facility openings and inventory management that set the stage for continuous revenue growth.
• Organized tasks of numerous internal and external entities, ensuring timely and accurate completion of daily work, projects, initiatives and overall growth.

Kansas City, Kansas

• Managed the 24/7 operations of the Kansas City branch with 65+ employees, including vault operations, sales, drivers, couriers, fleet and routes.
• Full P & L responsibility, consistently meeting financial targets.
• Reduced employee turnover, 107% to 23%, through improved hiring practices, orientation and training programs.
• Improved facilities/employee security and safety compliance.
• Increased sales and customer Retention.

Fort Leavenworth, KS

General Management and responsible for overall daily operations for the Department of Defense (DoD) Contract operating the Directorate of Logistics (DoL) Storage & Warehousing Operations at Fort Leavenworth, Kansas.

World Assignments

Served honorably in Korea, Europe & Stateside. Attended & graduated from several military leadership courses and received numerous citations & awards. Logistics, operations, security and team building.