Richard Siegel Email & Phone Number

Seattle, Wa

San Francisco, Ca

Responsible for national oversight of risk management, quality control and quality assurance of managed services, data analytics, software systems, algorithms, robotic process automation (RPA), natural language processing (NLP), hosting services, and application development projects.With more than 20 years of senior management experience, including strategic business consulting, technology and intellectual property, and data analytics, my business experience includes a variety of management, sales and marketing positions in Asian and European markets, including two years managing a technology division in Japan. I have deep experience in a wide range of operational areas, from general management, to sales and marketing to product development. With both BSEE and MBA degrees, and a unique combination of technical expertise and real-world business experience, I have a demonstrated track record in crafting business strategies and developing complex business, technology, and licensing agreements.

As Managing Director for Quality and Risk Management programs at Navigant Consulting, I had responsibility for Global Risk Management for all practitioner engagements, including development of processes to ensure quality control and risk management. I provided oversight for the development of high levels of software automation and compliance management, along with all practice policies, procedures, and processes. As a member of leadership team for Enterprise Risk Management (ERM), I was part of the team providing oversight for all company-wide risk areas.

Business dispute consulting, including expert witness projects encompassing business analysis, technology due diligence, pro forma analysis, and business reconstruction.

· Based in Tokyo, managed Japan division (Motion Engineering KK) including P/L, sales, marketing, support, and new product definition. Lived in Tokyo for 2 years.· Drove US-based development team to develop Japan-specific products and features· Developed strategic roadmap for next-generation technologies (both Japan and worldwide markets)· Increased sales volume to 40% of company’s worldwide sales· Defined Japanese customer requirements, wrote proposals and negotiated large multi-year ($3-10M/year) custom OEM agreements – selling into all levels of customer organizations.· Captured new OEM accounts by driving US-based headquarters to develop specific products for Japan OEM customer needs (advanced motion control software and hardware)· Fostered multi-vendor partnerships in creating a new high-speed network standard – achieved penetration into 3 of top 5 motion control vendors in Japan.· Managed business through downturn in a complex multi-level, multi-cultural environment

· Defined strategic roadmap for Internet telephony services, based upon consumer needs· Successfully managed complex product developments to meet time-to-market windows· Grew innovative Internet Telephony service to 4,000,000 consumers in one year· Developed strategic partnerships with large IP telephony companies· Managed product development strategy and execution for new type of IP telephony service· Focused on “simplest user experience” for high growth Internet Telephony service· Familiar with Internet/Telephony technologies, including VoIP, SS7, SIP, WiFi, etc.· Used complex data analytics of CDR (Call Detail Records) to build pricing and service mix based on actual consumer usage and behavior

· Grew company sales revenues by 400% (from $3.2M to $14M)· Managed International Sales including US, Japan and European sales efforts· Drove international standards organizations to adopt new technology· Reporting to the CEO, responsible for all Sales and Marketing activities· Drove sales strategy and execution, major account sales, international market development (Europe and Japan)· Defined new product strategy and managed Product Marketing and development execution· Managed diverse group of Sales, Marketing and Engineering staff· Analyzed profitability of business sectors to focus on high growth direction.

Bsee, Electrical Engineering

Mba, Marketing, Entrepreneurship