Richard Spence Email & Phone Number

Los Gatos, Ca, Us

Innovating the Netflix experience by improving the video player on millions of televisions to bring the best content at the best quality.

Redmond, Washington, Us

As part of the Analysis and Experimentation Team, driving data-driven culture change within Microsoft to bring A/B trustworthy Experimentation into billion dollar products

Charlotte, Nc, Us

Architect and lead for the Global Underwriting Solution, leading 30 engineers on initiatives exceeding tens of millions of dollars. Expanded reach by onboarding and migrating thousands of loans from different lines of businesses, oversaw and delivered on integrations with 3rd party platforms and tools, as well as spearheaded engineering best practices to the rest of the development team. Drove daily usage up by 25%, and improved performance of key services by 150%, while also reducing defect rate by tenfold. Developed POCs and worked closely with analysts, executives and management to lay out product roadmaps. Recipient of gold and platinum awards for technical excellence

Seattle, Washington, Us

Interacted with clients across multiple industries to help analyze design and build strategic software projects that provided immediate business value.

Mclean, Va, Us

Working closely with Hilton senior management and Avanade regional leadership, led small team of distributed engineers. Design and architected extensibility points to enable localization and regional customizations to the Property Management System that allowed growth in multiple oversea markets expanding reach by millions of users. Redesigned critical components including the tax engine to fully accommodate multiple scenarios including tax on tax and inclusive tax rates.

Charlotte, North Carolina, Us

Worked independently to create a scalable document package service that combined disparate reports into a single digestible report. As a #1 customer ask, this automated the manual daily process of assembling up to 20 reports (1000s per day) with automatic printing scheduling. Extensible framework allowed assembling constituent parts from disparate sources including FTP, SSRS, files-hares and IBM Maximo. Released ahead of schedule and under budget with zero integration defects.

East Syracuse, New York, Us

Project dev lead, leading a team of 15 consultants and client engineers to create the Single Sign on portal. As a beachhead project, the solution served for millions of customers for both for external and internal facing applications. Coordinated daily with offshore team and worked closely with marketing and technology executives to prepare the final rollout and release of the application.

Houston, Tx, Us

Led teams comprising of consultants and client engineers on multimillion dollar initiates to develop critical components as part of an effort to replace their Electronic Medical Records, increase efficiency and saving the institution considerable cost. Developed a structured clinical documentation module framework to integrate with IMO terminology services and imaging services establishing a flexible and extensible mechanism to document patient information. Laid the foundation for streamlining the process of capturing clinical and research data increasing the quality of patient care. Improved service performance by reducing initialization costs by 40% (3 minutes). Delivered a secure role-based electronic signing system for document management of 1000s of approvals/week. Enabled datamining and templated capabilities to deliver customer value.