Richard B. Smith work email
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Richard B. Smith personal email
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Versatile, performance-driven software professional with more than 20 years experience within complex database computing environments including design, coding, and troubleshooting, based on IMS and z/OS internals. Highly motivated, able to work independently and as part of a connected team in a fast-paced, complex environment, dedication to Agile best practices.KEY ACCOMPLISHMENTS• Transitioned a Sunsetted IMS Team to a team capable of supporting installation of new IMS Systems and new infrastructure initiatives while maintaining exceptional health and hygiene across IMS Plexes.• Updated MainView Detail Trace with SSA, key feedback and I/O area providing customers with an unparalleled level of detail and transparency of all database transactions. This application, which addressed one of the highest expressed priorities of customers, was unique in the market and clearly differentiated BMC’s database products from the competition.• Successfully restored operation within one hour to mission-critical computer system at the White House, which had crashed due to a 3-hour power outage. TECHNICAL SKILLS OVERVIEW:Languages:z/OS Assembler, C, Java, JavaScript, Ruby, Python, AndroidOperating System Internals:z/OS, LinuxDatabase:IMS, CICS, Db2, CassandraMainframe Specific:JCL, JES2, SMP/E, CLIST/REXX, ISPF Dialog ManagerADDITIONAL SKILLS:DependableCommittedService orientedCollaborativeDetail-orientedInnovativeCuriousFriendlySelf-motivatedPassion for software
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Senior DeveloperRocket Software Jul 2021 - PresentWaltham, Ma, Us -
Vice-President Infrastructure DevelopmentJpmorgan Chase & Co. Jun 2018 - Jul 2021New York, Ny, UsResponsibilities include support of all Line of Business engineering, including new LOB owned monitoring tools, service delivery for all vendor maintenance, and audit compliance preparation or remediation. Strong Plex environment with shared queues primarily using CICS to DBCTL or IMS Connect to DB/DC. Older IBM tools are supported while BMC Utilities and MainView are used extensively. • Transitioned a Sunsetted IMS Team to a team capable of supporting installation of new IMS Systems and new infrastructure initiatives while maintaining exceptional health and hygiene across IMS Plexes. • Provided Subject Matter Expert (SME) end-to-end diagnostics from first escalation through Root Cause Analysis for Severity One issues minimizing the impact of IMS failures to the customer and the bank.• Acting as Mentor and Coach to a Jr. Engineer since June 2020. -
Independent ConsultantVolt Workforce Solutions May 2010 - Oct 2010Buffalo, New York, UsHandle selective IT consulting assignments, on a contract basis, in addition to assisting spouse with building a business. Managed new startup project for Broadcom, which involved developing an application to optimize the positioning accuracy of 200+ smart phones for users located throughout the world, with the goal of reducing overall communication costs. Created new software design that identified 800 million unique positioning locations across the globe, which was reviewed, approved, and implemented by top management. -
Senior Developer/Technical Support SpecialistBmc Software Jan 1999 - Dec 2008Houston, Texas, UsDesigned, coded, tested, updated, and supported revenue-generating software products in a fast-paced environment that enabled customers to optimize the performance of their database systems and products, maximizing their top and bottom lines. Resolved diverse technical issues with both customers and internal stakeholders at BMC and IBM. Prepared design documentation, test cases and training materials. • Solely supported and maintained two legacy software products that generated $3 million in recurring annual maintenance revenue in addition to producing more than $200,000 annually in new product revenue. • Updated MainView Detail Trace with SSA, key feedback and I/O area providing customers with an unparalleled level of detail and transparency of all database transactions. This application, which addressed one of the highest expressed priorities of customers, was unique in the market and clearly differentiated BMC’s database products from the competition.• Consistently demonstrated high-level performance managing change risk across multiple activities concurrently, working across groups. -
Boole & Babbage, Senior Developer / Technical Support SpecialistBmc Software Jan 1990 - Jan 1999Houston, Texas, UsProvided technical solutions for complex database products that were critical to customer operations. Responded to time-sensitive customer emergencies, many of which required undivided attention and prompt resolution. Analyzed and resolved code problems for stalled projects, which enabled them to be finalized.• Established an unprecedented level of goodwill with a major customer by guiding them in the successful resolution of a massive system failure in less than one hour, even though the problem was triggered by a glitch outside of the software application. • Facilitated the closing of a pending $2.5 Million sale by identifying and resolving a software application problem, which was proved out by customer over 2 days of intensive testing involving 113 employees.• Responded to last minute notification from Director of a major account to resolve a critical code failure; worked throughout the weekend to rectify the situation, which led to a signed deal the following Monday morning.• Successfully restored operation within one hour to mission-critical computer system at the White House, which had crashed due to a 3-hour power outage.
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Systems ProgrammerSignetics, A Philips Electronics Company Nov 1987 - Dec 1989Amsterdam, Noord-Holland, NlInstalled and applied maintenance to IMS systems: z/OS, z/VM, z/VSE, Linux, SMP/E, and/or REXX. Provided Service Level Agreement (SLA) representation for the data center, handled all change management functions. Acted as liaison to facilitate knowledge transfer between management and customers to mitigate risks. • Created an ISPF based production acceptance tool to enforce data center policies. -
Operations AnalystFmc Corporation Sep 1981 - Nov 1987Philadelphia , Pennsylvania, UsPerformed Systems Operations for an original IMS Material Requirements Planning (MRP) shop floor data collection system. Used System 4341 Remote Job Entry (RJE) site feeding System 390 systems in Texas. 8100 Shop Floor Data collection hardware in San Jose collected information. Multiple Batch Processing Regions were run in parallel on multiple database copies carefully timed with Batch Message Processing (BMP) Regions and online updating. This complex environment allowed more than 24 hours of processing in each 24 hour window.• Conducted experiments writing an early CLIST based system for batch processing that stem from screen scraping. This was used in production service for 3 years before being replaced by CA 11.
Richard B. Smith Skills
Richard B. Smith Education Details
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San José State UniversityComputer Science
Frequently Asked Questions about Richard B. Smith
What company does Richard B. Smith work for?
Richard B. Smith works for Rocket Software
What is Richard B. Smith's role at the current company?
Richard B. Smith's current role is Senior Developer.
What is Richard B. Smith's email address?
Richard B. Smith's email address is rs****@****hoo.com
What schools did Richard B. Smith attend?
Richard B. Smith attended San José State University.
What skills is Richard B. Smith known for?
Richard B. Smith has skills like Cloud Computing, Databases, Db2, Mainframe, Mvs, Z/os, Disaster Recovery, Performance Tuning, Testing, Project Management, Quality Assurance, Cics.
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