Richard Smykowski Email & Phone Number

Cortlandt Manor, NY 10567

• Responsible for the maintenance of 3 facilities.
• Responsible for 1 supervisor, 6 full time and 2 part time employees.
• Achieved an order accuracy rate of 99.9%
• Reduced shipping costs by $80k over a 12 month period, by implementing alternative packaging methods
• Increased storage capacity by 15% through rack reconfiguration.
• Increased UPS discount from 34% to 45%.

• Hired, developed and conducted performance evaluations and financial compensation decisions for 3 supervisors and 30 staff.
• Achieved an average error rate of 1.6% in a four year period with an increase of 5% unit volume per year.
• Managed inventory control at 99.4% accuracy vs. a goal of 96%; received 10K pallets of outsourced and manufactured goods, processed 30M units of physical orders and 52K yearly shipment of customer orders.
• Maintained annual operating budget of $7.5M including freight costs, operating supplies, labor costs and building maintenance.
• Reduced labor costs by $60K over the total for the 3-year period through a decrease in OT, temporary and general labor while increasing order processing unit throughput by 5% per year.
• Provided daily internal and external customer service to meet or exceed expectations.

• Responsible for 5 supervisors and 40 staff members.
• Eliminated yearly inventory used to shut down production from 3 to 5 business days each year by implementing auditor- approved cycle count program.
• Collaborated with the Procurement Manager and DC Vice President to assist in development of cross-docking program to balance inventory with alternated distribution center, which eliminated multiple handling and.
• Created case picking function unsupported by existing computer programs.
• Headed task force whose work resulted in reducing shipping errors by 50% using T.Q.M. concepts.

• Coordinated all support functions for order fulfillment, including controlled drugs orders and inventory control activities.
• Responsible for 21 support staff members and equipment for Materials Management Department.
• Liaison between order processing and materials management.

Mba, Business Management

Ba, Business Management