Team Lead, Digital Performance
CurrentIn my capacity as the Team Lead for Digital Performance at CMHC, I was instrumental in steering the direction of our digital strategies, ensuring they aligned with our organizational goals and resonated with our target audiences. My responsibilities and achievements included:Digital Strategy Oversight: Spearheaded the development and execution of robust digital strategies, with a keen focus on traffic growth, user experience best practices, and compelling digital marketing content.Team Leadership: Led a dynamic team of Subject Matter Experts (SMEs), fostering a culture of high performance, continuous coaching, and adherence to industry best practices.Unified Content Strategy: Championed the development and implementation of a unified content strategy across CMHC's digital platforms, ensuring content consistency, relevance, and engagement.UX Practices: Supervised and refined digital user experience practices, instituting processes that fostered innovation and continuous improvement.Performance Metrics: Established and monitored key performance metrics for content and user engagement, leveraging insights to drive continuous enhancements and achieve our digital objectives.Collaborative Efforts: Collaborated closely with marketing teams to optimize our paid digital marketing efforts, ensuring maximum reach and engagement.Through my leadership, I ensured CMHC's digital initiatives were both innovative and effective, meeting the needs of our audience and aligning with our broader organizational objectives.