Cathy Richardson Email and Phone Number
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Skilled team leader and project manager with industry experience in financial, retail, and restaurant sectors. Experienced manager who can support varied client solutions including database, email, cloud. Effective at building & maintaining strong client relationships. Skilled leader in daily operations including change management, process improvements and efficiencies, recruiting, development and execution of onboarding plans, resource management, and staff development.
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Director, Technical Project ManagementEpsilon Jul 2012 - PresentIrving, Texas, Us-Lead daily operations of client teams, modeling superior customer service and problem solving skills-Provide recommendations on enhancements, key metrics, and reporting using deep knowledge of loyalty solutions-Manage projects delivering platform enhancements on time and on budget-Effectively communicate project status to key stakeholders-Collaborate with client partners to prioritize change requests and enhancement initiatives, coordinate delivery with multiple partners-Drive continuous improvement through process efficiencies -Resource management including recruiting, training and development, and implementation of on-boarding plans
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Sr. Marketing Operations ManagerEpsilon Jan 2010 - Jul 2012Irving, Texas, Us-Worked with client partners to align on project priorities-Supervised Business System Analyst teams, ensuring client deliverables were met-Hired and onboarded new team members
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Sr. Business Systems AnalystEpsilon Apr 2005 - Jan 2010Irving, Texas, Us
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Office ManagerVmi Property Management, Inc. 2003 - 2005-Meticulously managed rent collection process of over $80K monthly-Prepared monthly reports for owners and trustees summarizing income & expenses-Facilitated repairs, ensured proper billing and timely payments -Provided information on rental properties, interviewed prospective tenants, prepared leases-Reconciled multiple bank accounts monthly
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Sr. Business Systems AnalystSun Life Financial 1994 - 2003Oo-Coordinated technical projects by acting as liaison between systems and user community-Created business specifications and documentation of processes-Developed and executed test plans, provided analysis of results-Primary contact for ecommerce partners including national brokerage firms and financial institutions
Cathy Richardson Skills
Cathy Richardson Education Details
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Suffolk University - Sawyer Business SchoolManagement
Frequently Asked Questions about Cathy Richardson
What company does Cathy Richardson work for?
Cathy Richardson works for Epsilon
What is Cathy Richardson's role at the current company?
Cathy Richardson's current role is Director, Technical Project Management at Epsilon.
What is Cathy Richardson's email address?
Cathy Richardson's email address is cr****@****lon.com
What is Cathy Richardson's direct phone number?
Cathy Richardson's direct phone number is +178149*****
What schools did Cathy Richardson attend?
Cathy Richardson attended Suffolk University - Sawyer Business School.
What skills is Cathy Richardson known for?
Cathy Richardson has skills like Vendor Management, Sdlc, Business Analysis, Sql, Project Delivery, Databases, Visio, Business Requirements, Management, Requirements Analysis, Project Management, Process Improvement.
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