Richard Spence Email & Phone Number

London, Gb

London, England, United Kingdom

As an accomplished leader, I’ve streamlined processes and enhanced efficiency. My achievements include:Facility Modernization: Successfully closed a Mill and Glazing Shop, optimizing space utilization.Health & Safety Champion: Introduced a new strategy that turned audit results from fail to pass within four months.Fleet Optimisation: Managed a fleet of 200 vehicles, implementing RTA procedures that saved £50k in lost revenue.Procurement Excellence: Successfully procured a multimillion-pound Fuel and EV contract, resulting in annual savings of £50k.Risk Mitigation: Implemented innovative Road Traffic Accident (RTA) protocols, safeguarding the organization from potential revenue losses.Operations Manual Author: Authored a comprehensive operations manual, ensuring efficient workflow and team alignment.

London, England, United Kingdom

Key Achievements:Store Opening and Management: Successfully launched and oversaw operations at the flagship store in Kings Cross. Led showroom, office, and warehouse design initiatives.Team Leadership: Recruited, trained, and managed a team of 20 professionals across Sales, Administration, and Warehouse departments. Prioritized ongoing personal development.Customer Relationship Management: Cultivated strong business relationships with over 1000 new and existing accounts.Financial Oversight: Owned full-site financials and P&L responsibilities.Interim Senior Area Manager: Assumed additional responsibilities, supporting other sites with day-to-day operations.

United Kingdom

Operational Leadership: Spearheaded the successful launch and management of a £2.5 million annual turnover depot in Highbury, North London.Team Transformation: Implemented a targeted training program that revitalized team dynamics across sales, design, warehouse, and administrative functions. Achieved a remarkable 25% increase in productivity and a 15% boost in sales conversion within six months.Financial Stewardship: Maintained optimal inventory levels while meticulously preparing financial reports in alignment with budgetary guidelines.

Warrington, United Kingdom

Kitchen Designer | Howden JoineryAs a passionate Kitchen Designer at Howden Joinery, I specialised in creating exceptional kitchen spaces that seamlessly blend aesthetics with functionality. My role involved collaborating closely with clients, understanding their unique needs, and translating those insights into innovative kitchen designs. Leveraging Howdens’ cutting-edge tools, I crafted visually stunning layouts while ensuring practicality and safety.Key Highlights:Design Excellence: I consistently exceeded sales and growth targets by delivering bespoke kitchen solutions that delighted clients.Customer-Centric Approach: Building long-term relationships with trade professionals allowed me to truly understand their requirements and provide exceptional service.Attention to Detail: From site visits to accurate estimates, I ensured every aspect of the project was meticulously handled.

St Helens, United Kingdom