Senior experienced Operations Professional with a proven track record in delivering on-time successful Projects, Implementations and in Change Management.Leads on initiatives and operations in Supply Chain Management, Logistics, Procurement, Product Service and Support in a Hi-Tech organisation. Senior Management experience, with shared executive responsibility for the successful performance of various business unit operations in the UK, Nordics and Ireland. Financially and commercially astute with budget responsibility.Currently managing the implementation of the Operations, Quality, InfoSec, Service, Business systems and Project Office requirements for the Smart Meter Communications device programme. Represent client requirements in Manufacturing, Test, IT, SCM, Service, CSR, Sustainability and Environment.Leading a dedicated team as well as managing outsourced operations for Service, Logistics and Customer Service, ensuring compliance to ISO 9001, 27001 standards plus BCDR, with ITIL, Prince2, Business systems and Audit experience.Deliver continuous improvements and lean initiatives to help streamline processes, achieving cost savings and executing re-structuring and development programmes.