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Richard Thach Email & Phone Number
MyChart Bedside Application Analyst
at
UCLA Health
2 work emails found
@sonosim.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
MyChart Bedside Application Analyst
Location
Los Angeles, California, United States
Company size
Who is Richard Thach? Overview
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Quick answer
Richard Thach is listed as MyChart Bedside Application Analyst at UCLA Health, a with 17129 employees, based in Los Angeles, California, United States. AeroLeads shows a work email signal at sonosim.com and a matched LinkedIn profile for Richard Thach.
Richard Thach previously worked as Application Administrator II at Riot Games and Senior Product Support Specialist at Sonosim, Inc.. Richard Thach holds Bachelor Of Science - Bs, Biology/Biological Sciences, General from University Of Southern California.
Company email context
Email format at UCLA Health
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{first}@sonosim.com
89% confidence
AeroLeads found 2 current-domain work email signals for Richard Thach. Compare company email patterns before reaching out.
Profile bio
About Richard Thach
Dedicated and results-oriented Project Manager and Player Support Lead with a diverse background in technology and business operations. Experienced in leading cross-functional teams from startup level to enterprise. Skilled in project management methodologies including Agile and Scrum, with a demonstrated ability to manage multiple projects simultaneously. Strong communicator and relationship builder with proven track record of delivering projects on time and supporting diverse customer audience.
Listed skills include Data Analysis, Customer Relationship Management, Public Speaking, Business Strategy, and 23 others.
Current workplace
Richard Thach's current company
Company context helps verify the profile and gives searchers a useful next step.
Ucla Health
8 roles
Richard Thach work experience
A career timeline built from the work history available for this profile.
Application Administrator Ii
-Served as Project Manager for discovery, selection, and implementation of several high impact tools for Global Player Support leading to increased customer retention and satisfaction-Spearheaded diverse player support initiatives across Riot Games' portfolio, collaborating with cross-functional teams for optimal player experience and improving knowledge management tools-Partnered with Training Program Managers to implement globally utilized tools, enhancing Agent onboarding and satisfaction.-Oversaw a critical tool portfolio, ensuring robust tooling health and adoption.-Drove continuous improvement and developed key analytics for enhanced ROI.-Managed teams overseeing 1500 agents, ensuring effective issue management.-Developed player support resources enhancing experience and self-help.-Led data analysis and reports for global stakeholders, ensuring vendor performance.-Implemented tools optimizing workflows and reported regularly to senior management.-Utilized CRM tools to track player interactions and collaborate for resolutions.Negotiated vendor contracts exceeding $2m, enhancing
May 2022 - Mar 2024
Senior Product Support Specialist
Led a team of 10 in various Customer Support and Business Operations initiatives as Senior Support Lead and Operations while managing quarterly projects needed to enhance internal and external processes. -Served as product knowledge point-person responsible for how all departments evolve and utilize products and disseminating information to customers-Managed organization of escalated issues using JIRA and proactively communicating with Engineering team to ensure proper follow-through and deadlines -Developed standard operating procedures for both internal and external optimization ensuring ISO standards and improved efficiency-Drove key product enhancements using regular reporting to CTO and CEO using CRM analytics
Apr 2021 - May 2022
Product Support Specialist
SonoSim is the leading medical education cloud-based software technology that focuses on ultrasound. With distribution in 38 countries worldwide, SonoSim revolutionizes medical education in hopes of saving more lives.• Served as a Product Expert providing prompt correspondence with customers and partners through business communication• Responsible for demos, training, and clear communication on resolving technical issues• Managed business relationships and customer support via travelling to various Medical Schools to provide in-house assistance• Collaborated with all SonoSim functional areas (sales, marketing, engineering, fulfillment) to ensure customer success • Developed optimized processes in Operations through data analytics using SalesForce
May 2018 - Apr 2021
Business Affairs Administrative Assistant
• Assisted with Payroll coordinators to ensure employees’ payment documentation were digitized in detail • Communicated with customers and people of interest to ensure communication throughout departments• Implemented and recorded organization system involving Excel and filing • Worked with a team to manage projects such as reviewing electronic files for correction
Aug 2017 - May 2018
Active Duty
Training Support Center: Administration • Managed administrative reports on sailors requesting training• Collaborated with civilian contractors and military personnel in coordination room reservations for training• Prepared powerpoint briefs on various training exercises/safety protocol for Surface Warfare• Served as secretary in coordinating meetings between business workers and department heads• Researched and conducted public affairs for unit cohesion and recreation
Jun 2015 - Jun 2016
Us Navy Reservist
Aug 2013 - Jun 2016
Usc Joint Educational Program
• Contacted local elementary schools and coordinated teaching sessions for college students to tutor kids• Implemented weekly feedback from teachers and participants to ensure higher quality of teaching • Collaborated with teachers to strategize new curriculum on special subjects such as biology and sciences
Jan 2014 - May 2014
3 education records
Richard Thach education
Bachelor Of Science - Bs, Biology/Biological Sciences, General
University Of Southern California
Business Administration And Management, General
Santa Monica College
Project Management
Harvard Business School
FAQ
Frequently asked questions about Richard Thach
Quick answers generated from the profile data available on this page.
What company does Richard Thach work for?
Richard Thach works for UCLA Health.
What is Richard Thach's role at UCLA Health?
Richard Thach is listed as MyChart Bedside Application Analyst at UCLA Health.
What is Richard Thach's email address?
AeroLeads has found 2 work email signals at @sonosim.com for Richard Thach at UCLA Health.
Where is Richard Thach based?
Richard Thach is based in Los Angeles, California, United States while working with UCLA Health.
What companies has Richard Thach worked for?
Richard Thach has worked for Ucla Health, Riot Games, Sonosim, Inc., Usc Viterbi School Of Engineering, and Us Navy.
How can I contact Richard Thach?
You can use AeroLeads to view verified contact signals for Richard Thach at UCLA Health, including work email, phone, and LinkedIn data when available.
What schools did Richard Thach attend?
Richard Thach holds Bachelor Of Science - Bs, Biology/Biological Sciences, General from University Of Southern California.
What skills is Richard Thach known for?
Richard Thach is listed with skills including Data Analysis, Customer Relationship Management, Public Speaking, Business Strategy, Leadership, Quality Assurance, Project Management, and Business Process Improvement.
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