• Led integration activities for M&A at Vivup, collaborating with cross-functional teams in IT, Product Development, Software Engineering, People, Transformation and more.• Streamlined processes and optimized workflows to ensure seamless integration across departments.• Successfully managed integration projects remotely, ensuring smooth transitions and minimal disruptions for clients.

Led significant programmes of work across insurance, employee benefits platform, data, ERP and CRM systems.Led a team of 40 across Software Engineering, UI/UX, QA, Implementation, Support, Product Management, Infrastructure, Data, Cyber and Programme Management.Built a diverse program office and product management team to mobilise plan to deliver an employee benefits web application and native app, saving £500k of opex per annum on platform infrastructure and improved engineering productivity by 10% through efficiency and productivity improvements.Transformed software engineering team (on-shore and off-shore) development processes to introduce scrum-based agile methodology and associated ceremonies and driving changes to Jira and Jira Service Management systems.Key strategic Programme including key modules:Onboarding, HRIS Integrations (SAP Successfactors, Workday, Bob, Iris), Employee Discounts, Reward and Recognition,My Account functionality, Integrated 3rd Party Benefits - including Cycle to Work, EAP Programs, Electric Cars, Technology and Financial Well-being products.Led program for implementation of data warehouse (Snowflake), including data transformation, quality projects and Power BI Dashboarding solution. Integration of multiple business systems through Matillion ETL.QA and Support Team certified to ITQSB and ITIL standards respectively to improve capability, consistency and quality. Implemented ISO9001 and centralised ISO27001 across the group.Led the planning and development teams responsible for the creation of an app-based online health cash plan insurance product underwritten by Personal Group. Included:Creation of customer journey; event triggers for marketing automation; API's for back office integrations and client payrolls; UI/UX designs for optimising the customer experience.

A B2B2C consumer electronics/ technology business focusing on the employee benefits market. The Home and Technology Benefit allows for Employers to offer technology equipment for employees use through payroll as either a salary sacrifice or net pay arrangement.Led a team of 25 across sales, service, marketing, procurement, warehousing and logistics providing Home and Technology Employee Benefits for more than 170 major clients in the UK, Spain and Germany.Led the business through significant HMRC legislation changes, requiring major change programs for systems with associated impact on employees, clients and partners.Benefit Design and Implementations for large blue-chip clients, including Royal Mail, National Grid, Cadent Gas, Aviva, Citibank and the Royal Bank of Scotland and a large number of public sector organisations including NHS, Emergency Services and Councils. This included integrating the benefit with HRIS/HCM systems including Workday and Successfactors as well as payroll.

Drove operational excellence through precise supply chain management, infrastructure development and IT System support and control for the rollout of large, multifaceted projects. Led the design and implementation of any relevant business processes at the interface of the client and service provider to ensure smooth transfer of agreed and approved information to the client’s Benefits | ERP systems.Integrated Microsoft Dynamics NAV ERP system into Outsystems front-end web application through webservices and API's.Integrated ERP system into DPD and Parcelforce distribution networks for parcel distribution and introduced full serial number tracking of inventory to drive full traceability, remove picking and shipping errors and add validation on returns.EDI Integration to automate vendor invoice processing and purchase orders with major distribution partners.Built call-centre and satellite office in Germany including localised support for marketing, tax and some operational activities. Led the development of the ERP system to accomodate german language and parcel distribution services.

- Responsible for key clients nationally, driving revenue growth and ensuring quality of service.- Launched Notebook and Server Ranges to network of reseller partners as a lower cost option to compete against Compaq, Dell, IBM and Fujitsu.- Product Forecasting, Assembly Bill of Material Configuration, Production Scheduling. Pricing and margin maximisation. - Supported commercial bids including securing the Government Procurement Agency contract to Northern Ireland government agencies.