With over 20 years of experience in global business service leadership, I am a results-oriented, customer-focus executive who drives operational excellence and innovation across the Order to Cash value stream. As the Senior Director, Global Process Owner at Mars, I partner with the three major business segments to define and implement digital technology solutions that enhance process effectiveness and working capital performance.My core competencies include leading large-scale global operations, managing transitions and integrations, fostering stakeholder engagement, developing top talent, and ensuring governance and internal control. I have a proven track record of delivering quality, productivity, and customer service excellence through automation, digitization, and transformation.
Listed skills include Microsoft Excel, English, Knowledge Transfer, Sap, and 65 others.