Richard Vincent Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

Program Director for the Worldpay Separation IT workstream, leading global consultancy partners and executive stakeholders to separate Worldpay systems, applications, infrastructure and support teams for a successful Day One.

London, England, United Kingdom

Working with Infrastructure, Development and Product teams to improve the delivery of infrastructure services through Agile principles, LEAN engineering and Continuous Improvement. Leading a technical PMO focused on Infrastructure delivery through iterative process improvement and a change of working practices, tooling and customer focused communication.

London, United Kingdom

London, United Kingdom

London, United Kingdom

London, United Kingdom

London, United Kingdom

• Programme Director heading up a global project / service delivery to Barclays to ensure appropriate governance, stakeholder management and delivery expectations were fully met. Accountable for management of a project.
• Returned the Barclays P&L to a profitable position by consolidating the team, addressing unnecessary costs and identifying further opportunities for revenue
• Reset expectations but ensured timely delivery on any future agreed milestones
• Maintained overall delivery and relationship integrity when break fix / IMAC challenges threatened the Dell Barclays partnership
• Forecast and planned proposed alternative service solutions when existing services became inappropriate
• Encouraged continuous improvement throughout the team at all times

London, United Kingdom

• Head of Shared Services for Integrated Supply and Trading taking full ownership for the management of 12 Project Managers within the client delivery project management team. Oversaw the shared services team of 90.
• Pioneered initiative to improve productivity and reduce OpEx costs by challenging costs, streamlining processes, smart release scheduling, resource consolidation and leveraging 3rd party partners
• Reduced OpEx costs by 10% year-on-year without any detrimental impact to the service across all delivery teams including teams for infrastructure project management, non functional testing, platform, DBA, release.
• Developed and implemented a new, agile continuous improvement initiative across the organisation

London, United Kingdom

• Global Head of Delivery responsible for the provision of all BarCap server infrastructure in EMEA, APAC and AMER. Supervised and mentored 22 Project Managers and Technical Analysts.Other Global Head of Delivery.
• Revitalised the service target achievement of the delivery team by implementing a new focused delivery process improving the server delivery success from 36% to 97% in just 2 months
• Appointed to lead another project out of difficulties within 3 months culminating in the successful delivery of a back office move from London to Glasgow for 400 heads including application testing, the implementation.

London, United Kingdom

• Swiftly promoted twice within company from Senior Project Manager to Portfolio Manager and finally to Team Lead for infrastructure projects. Delivered service stabilisation initiatives including EMEA telephony.
• Transformed initially difficult relationship with internal stakeholders into a productive working relationship through improved PMO governance, clear executive reporting and new implementation procedures to ensure.
• Motivated team of 8 Project Managers and 3 Service Analysts using established processes from the regulatory risk and compliance portfolio to benefit all work streams
• Further improved delivery success by ensuring long term planning of delivery milestones, strong matrix management, resource planning, service models, detailed implementation and project plans

London, United Kingdom

Senior Project Manager role delivering software upgrades for the RBOS image and workflow programme. Compiled and presented the infrastructure programme of work over a 3 year period projecting budget spend and identifying resource constraints.

London, United Kingdom

Team Manager instrumental in managing a major European office relocation involving 1,300 people across various Paris locations including the consolidation of IT infrastructure into the UK and the delivery of a new data centre in Paris. Successfully implemented a $5m budget and kept to the deadline despite short timescales.

London, United Kingdom

Senior Project Manager delivering infrastructure application projects in the EMEA region including managing a migration to a new strategic EMEA data centre, implementing an Oracle database consolidated platform, services outsourcing programme to a 3rd party in India and a desktop deployment programme of 8,000 units.

Witham, Essex

Outsourced to Computacenter to manage the Sedgwick desktop services team of 5 members and provide build management / application packaging services for 6,000 UK users. Project managed the rollout of a new Ethernet network in the Croydon offices to accommodate the new network of 1,200 units.

Harlow, Essex

Provided a complex MS Word template solution to streamline clinical trials process.

London, United Kingdom

Technical Support Analyst offering 3rd level technical support for desktop applications and recording equipment.

London, United Kingdom

Undertook desktop support / programming role for Visual Basic, Excel Macros, Access, Paradox and network / server support for 450 local users.

London, United Kingdom

Tasked with 2nd and 3rd line support for the legacy motor and non motor mainframe systems as well as role of Business Analyst implementing the POLISY general insurance system.