Richard Wålander Email & Phone Number

Stockholm, Stockholm County, Sweden

Lead design efforts for SCRL, a top-ranked app with 7M users in the USA for creating seamless Instagram carousels and photo collages.Collaborate with cross-functional teams to deliver innovative, user-centered design solutions.Enhance SCRL's creative features, ensuring an intuitive and aesthetically appealing user experience.Focus on iterative design improvements based on user feedback and performance metrics to drive user engagement.

Stockholm, Stockholm County, Sweden

Led the design efforts for a web and mobile app marketplace in the health and beauty industry, managing an app with 6M users and 2M bookings/month through detailed user research and UI/UX optimization.Created and managed a cross-company design system in Figma, shared across web, Android, and iOS platforms, enhancing design consistency and efficiency.Led and mentored a design guild of 4 designers, fostering skill development and collaboration through regular workshops and feedback sessions.Conducted UI/UX design, user research, and product discovery using the Jobs-to-be-done framework, leading to a 20% increase in mobile adoption among Bokadirekt consumers.

Stockholm, Stockholm County, Sweden

Led the project to rewrite FirstVet's mobile applications for iOS and Android, introducing a design system and reusable UI components, resulting in improved performance and user experience.Implemented event-based tracking and product analytics using Firebase, enabling the monitoring of key product KPIs and increasing data-driven decision-making efficiency by 20%.Successfully launched and tested a B2C subscription model in the US market, achieving a 25% increase in user subscriptions within the first six months.Standardized partner integration processes, increasing annual integrations from 2-3 to around 20, significantly enhancing partnership scalability.

Stockholm, Sweden

Developed a comprehensive design system for Cool Company's mobile and web platforms, reducing design inconsistencies by 30%.Conceptualized and developed an MVP for a Tinder-style freelancer-assignment matching service, resulting in a 50% increase in freelancer engagement within the first three months.Managed the successful launch and market viability assessment of an innovative service, securing 4.2 million euros in funding for continued development.Led the funding campaign, contributing to the acquisition of 4.2 million euros for ongoing product development.

Stockholm, Sverige

Established a design system and branding guidelines for a connected car SaaS platform, improving design coherence by 40%.Utilized impact maps, product analytics, and KPIs to align user behavior with business goals, resulting in a 35% increase in partner engagement.Conducted A/B tests, user trials, and growth initiatives, optimizing partner success rates by 20%.Collaborated with business development to ideate service concepts and create pitches, securing partnerships with two major European telecom operators.

Stockholm, Sweden

Developed a design system and designed the MVP of a business finance app on iOS, Android, and the web, enhancing user interface consistency and user experience.Formed and mentored a design team of 3, fostering collaboration and skill development.Designed and developed the front-end architecture for a React Native mobile app on Android and iOS, improving performance and user experience.Led product-market fit testing, acquiring the first 1000 customers in a beta program, providing valuable user feedback for product improvement.

Stockholm County, Sweden

Conducted extensive SEO work, achieving a #1 rank on Google for international calling keywords, resulting in over 1M unique visitors per month.Enhanced the signup and onboarding process, increasing the conversion rate from signup to first payment by 400%.Rebranded and implemented a responsive design system, improving multi-channel user experience and brand consistency.Boosted CLTV and annual revenue by 40% through the introduction of subscriptions, achieving $100 million in yearly revenue.

Stockholm, Stockholm County, Sweden

Led UX design for an office suite aimed at SMEs, enhancing application development and user experience.Scaled product and company, securing partnerships with top-tier telecom providers like Telia, Telenor, and Hutchison (3).Developed a feature-rich office suite with messaging, online presence management, mobility solutions, call recording, and more.Directed design for Android, iOS, Mac, PC, and web apps, leading user research and testing to improve usability and functionality.Established a customizable framework for aligning applications with around 20 distinct brand identities, enhancing brand consistency.

Stockholm, Sweden And Shanghai, China

UX Manager: Led a global UX community, establishing and implementing internal UX design standards and best practices across Ericsson. Facilitated collaboration and knowledge sharing, significantly enhancing design consistency and user experience company-wide.UX/UI Designer: Designed user interfaces and experiences for telecom software, ensuring alignment with user needs and industry standards. Developed wireframes, prototypes, and conducted user testing, resulting in a 25% reduction in usability issues.UX Tester: Conducted comprehensive usability testing and user research, identifying key areas for improvement in telecom products. Provided actionable insights that enhanced product usability and user satisfaction.

Msc, Elektronik Design

Master Of Science (M.Sc.), Industrial And Product Design