Talent Acquisition: ▪ Led and optimized recruitment for 38 hiring managers, implementing efficient processes to fill mid and entry-level roles, resulting in uniform recruitment processes and roles filled within a two-month timeframe ▪ Developed and executed cost-effective recruitment strategies, aligning with departmental budgets and enhancing hiring manager efficiency, leading to budget adherenceFinancial Analysis: ▪ Provided comprehensive financial analysis on human capital costs, informing strategic decisions on hiring, equity, retention, and reclassification, resulting in cost savings and equitable pay ▪ Partnered with hiring managers to optimize staffing costs through data-driven insights on limited employee utilization, leading to a 30% cost reduction Engagement: ▪ Enhanced employee morale and retention through the development and execution of engaging workplace initiatives, resulting in 50% employee participation Onboarding/offboarding: ▪ Optimized the onboarding process by developing and implementing a comprehensive welcome plan, resulting in improved employee retention by 15% ▪ Leveraged exit interview data to identify and implement improvements in employee retention and overall workplace satisfaction

Payroll and Compliance: ▪ Managed and ensured accuracy of payroll processing for 330 employees, reconciling monthly ledgers and maintaining compliance with complex federal, state, and university regulations. ▪ Successfully navigated and implemented changes in employment status, including promotions, transfers, and compensation adjustments, while adhering to budgetary constraints.Operational Efficiency and Problem-Solving: ▪ Streamlined HR operations by leading the department's transition to remote work during the COVID-19 pandemic, ensuring business continuity and employee productivity. ▪ Provided exceptional customer service by coordinating work-study programs, resolving student and supervisor inquiries, and efficiently processing Live Scan Recharge Orders.

▪ Ensured HR compliance and efficiency by maintaining accurate personnel files, assisting with project staff recruitment, and processing leave requests and volunteer paperwork.▪ Contributed to financial accuracy by reviewing and reconciling departmental and project payroll ledgers, and by utilizing the UC Time Reporting System to maintain error-free student timesheets.▪ Provided administrative support by reviewing and advising on departmental memoranda implementation.

The UCLA multicultural center's mission is to build and nurture an inclusive and diverse community. ▪ Enhanced talent acquisition and development by actively participating in hiring committees, creating job applications, and advising on recruitment strategies ▪ Advocated for and supported low-income students by organizing town halls to address key issues and collaborating with campus partners to secure funding for DACA students, ▪ Demonstrated strong project management and collaboration skills by successfully assisting in the planning and execution of large-scale campus events, attracting up to 1,000 attendees

▪ Delivered exceptional customer service by effectively addressing resident inquiries and concerns at City Hall, contributing to▪ Streamlined HR processes by efficiently managing employee and volunteer onboarding, maintaining confidential personnel files, and conducting thorough investigations, ensuring compliance with city regulations and policies.▪ Improved employee satisfaction and retention by developing and implementing equitable work schedule policies and a tuition reimbursement program, as well as conducting salary surveys to maintain competitive compensation packages▪ Enhanced interdepartmental collaboration by partnering with the Sheriff's Department and Finance Department to assess car collision reports, accurately determining city property damage and compensation amounts,

UCLA's multicultural center provides to students. As the Assistant Office Manager, I worked with the Internship Director and Officer Manager and my duties were:▪ Developed and led a high-performing intern team by supervising and training 40 interns on university and departmental policies▪ Optimized team efficiency by establishing and managing quarterly work schedules, facilitating weekly meetings, and ensuring effective communication of departmental updates.▪ Enhanced departmental resources by drafting comprehensive memoranda and writing successful funding grants

Kola Shanah Catering & Banquet Facilities was a family-owned business in San Bernardino, California. ▪ Ensured successful event execution by efficiently managing event setup, including floor planning, table and chair arrangement, and decor placement, to accommodate varying guest capacities, resulting in customer satisfaction and increased referrals