Leadership Credo“As a leader, I believe in consistently providing excellent customer service by being safe, operating with honesty and integrity and by continuously making a positive impression on my co-workers and staff that will make them believe in me and my abilities.”What works? What do people need? How can we do this better? As a business growth strategist and seasoned logistics specialist within the transportation and environmental services industries, I’ve made a successful career out of asking these sorts of questions. I am a big picture strategist with a boots-on-the-ground management philosophy. I believe people are what make the difference and find the best results come from leaders who are willing to collaborate, communicate, and listen to both customers and employees. I’m passionate about business growth and love a challenge. I have led successful turnarounds for struggling businesses and led the growth of start-ups to award winning organizations with multi-million dollar profits.Some of the things I am best known for include:TEAM LEADERSHIP✔ A proactive boots-on-the-ground approach to management, proven successful in reducing staff turnover and improving relationships between staff and clients. I’ve successfully taken a struggling business and generated increased profit margins from 7%- 28% and sales increases of 45%. I also drove up customer satisfaction and made our organization a great place to work.BUSINESS GROWTH✔ The initiative, strategy, and relationship building skills that took a new start up with no profit and one truck to a thriving enterprise with $3M in sales, 14 trucks, and 35 employees within 2 years.OPERATIONAL MANAGEMENT✔ Operational management excellence that led to my branch being ranked as one of the fastest growing facilities in the Mayflower organization and me being named as top overall employee.
Listed skills include Environmental Compliance, Management, Budgets, Remediation, and 41 others.