I am part of the management team delivering an IT On-Site Services project to a US global customer in relation to activity reporting and solution modelling and pricing to expand the project beyond its initial scope both in terms of the work carried out and geographically.

In this role I administer the account management for several of the company’s key clients as part of the execution of deployed services of computer hardware and software projects across the UK, Europe and the USA.I am a senior member of a team which is developing and testing an app and back office software for field engineers working on a variety of projects.

As Operations Manager I oversaw the full operational management of sixteen rental locations and three workshops located throughout KSA, based at Head Office in Jeddah. Key successes in this role included the implementation of the CarPro computer system across daily rental, lease and workshops, providing overall improved management and a smarter system integration and operational functionality, significantly reducing processing time, and enabling accurate daily rental business reporting.… Show more As Operations Manager I oversaw the full operational management of sixteen rental locations and three workshops located throughout KSA, based at Head Office in Jeddah. Key successes in this role included the implementation of the CarPro computer system across daily rental, lease and workshops, providing overall improved management and a smarter system integration and operational functionality, significantly reducing processing time, and enabling accurate daily rental business reporting. I also developed and implemented several successful operational policies in order to introduce controls and accountability that met and exceeded Hertz International’s compliance requirements. I also initiated a programme that doubled the location network and refurbished the existing localities, ensuring compliance with Hertz Corporate branding guidelines. This, in addition to a fleet refresh, led to a 40 percent first cycle growth in short-term rental revenue and utilisation in 2018 over 2017. I also led negotiation of a new five-year franchise agreement with Hertz International, extending the relationship between Alwasila and Hertz to 25 years. Show less

The role of General Manager meant overall management of sales and admin, including problem solving any issues, and overseeing staff, enabling efficient operations and maximum productivity. I completed effective costing and pricing of quotations in liaison with engineering, operations, and purchasing departments; developed and introduced revised systems to facilitate the monitoring of quotations, overseeing financial data and order pipeline tracking to provide greater transparency; and revised… Show more The role of General Manager meant overall management of sales and admin, including problem solving any issues, and overseeing staff, enabling efficient operations and maximum productivity. I completed effective costing and pricing of quotations in liaison with engineering, operations, and purchasing departments; developed and introduced revised systems to facilitate the monitoring of quotations, overseeing financial data and order pipeline tracking to provide greater transparency; and revised the customer quotation process and documentation to improve functionality and clarity in order to comply with Whole Vehicle Type Approval requirements. A testament to my strong communication and relationship building skills was the securing of over £1.8m in sales from new and existing customers during 2012. Show less

I quickly and accurately identified and capitalised upon opportunities, securing new business that involved the deployment of 550 new rental vehicles over a six-month period, with 70 percent pre-sold on long-term rentals. I also developed and implemented a programme of monthly regional asset / sales pipeline reviews which led to increased customer retention – from 75 to 90 percent – coupled with up-pricing which heightened average sales value by 8 percent. As General Manager of… Show more I quickly and accurately identified and capitalised upon opportunities, securing new business that involved the deployment of 550 new rental vehicles over a six-month period, with 70 percent pre-sold on long-term rentals. I also developed and implemented a programme of monthly regional asset / sales pipeline reviews which led to increased customer retention – from 75 to 90 percent – coupled with up-pricing which heightened average sales value by 8 percent. As General Manager of Commercial Vehicle Sales for Ryder Ltd., I led the UK rental and local contract hire business, promoting a culture of knowledge sharing and mutual support while managing a team of seven local managers and fifteen rental managers, resulting in a cohesive and motivated workforce capable of performing to high standards and achieving objectives. I accomplished a 24 percent growth in revenue year-on-year, from £21m to £26m. Show less

My position as Project Engineer was an interim role for a Cheshire-based company who offer managed deployment services to a range of clients of computer hardware and software projects across the UK and Europe, working on a variety of projects, predominantly as a team leader, maintaining clear communication, adhering to deadlines, and guaranteeing client satisfaction

Throughout my time as Customer Account Manager I provided a leading service to some of the largest commercial vehicle rental operators (Ryder, Fraikin, Dawson and Burnt Tree), managing production schedules and heading review meetings at board level while developing and maintaining robust and mutually productive key client relationships. I designed and produced comprehensive and timely bespoke product quotation models based on customer/end user specifications, resulting in a faster response time… Show more Throughout my time as Customer Account Manager I provided a leading service to some of the largest commercial vehicle rental operators (Ryder, Fraikin, Dawson and Burnt Tree), managing production schedules and heading review meetings at board level while developing and maintaining robust and mutually productive key client relationships. I designed and produced comprehensive and timely bespoke product quotation models based on customer/end user specifications, resulting in a faster response time of less than 24 hours for 90 percent of quotations while satisfying internal costing and margin analysis requirements. I also developed and implemented an activity monitoring system to track key financial information on quotations integrated with production scheduling and pipeline management systems. Show less

I developed a key funding presentation for delivery by dealer sales teams to promote understanding and awareness of leasing to gain competitive advantage; promoted the contract hire/operating lease of commercial vehicles through the Renault dealer network; and supported designated dealers to identify and secure operating lease/contract hire opportunities averaging 200 vehicles / £9 million per annum.