Rich Wells Email & Phone Number

Grantsville, Utah

● Manage and deploy system images● Monitor network status● Manage and maintain IAVA status on the network● Deploy and manage software packages● Deliver and setup PCs to end users● Respond to incidents of malicious code on either unclassified or classified systems● ASAP(one business hour) response to VIP issues● Manage, maintain and use a ticket system● Maintain property and accountability records● Provide necessary instruction on software and computer use● Research and develop resolutions for unknown issues● Installation, configuration, and upgrading common operating systems, software and hardwarecomponents● Instruct users on proper usage of computer systems● Install software and hardware in economical time frames● Interface with users in a polite and kind manner● Work with several teams to plan and complete projects● Collaborate with remote team to analyze and augment standard deployment and security baselines● Tasks as instructed

Skull Valley

● Manage and deploy system images● Monitor network status● Manage and maintain IAVA status on the network● Deploy and manage software packages● Deliver and setup PCs to end users● Respond to incidents of malicious code on either unclassified or classified systems● ASAP(one business hour) response to VIP issues● Manage, maintain and use a ticket system● Maintain property and accountability records● Provide necessary instruction on software and computer use● Research and develop resolutions for unknown issues● Installation, configuration, and upgrading common operating systems, software and hardwarecomponents● Instruct users on proper usage of computer systems● Install software and hardware in economical time frames● Interface with users in a polite and kind manner● Work with several teams to plan and complete projects● Collaborate with remote team to analyze and augment standard deployment and security baselines● Tasks as instructed

Tooele Army Depot

● Manage and deploy system images● Monitor network status● Manage and maintain IAVA status on the network● Deploy and manage software packages● Deliver and setup PCs to end users● Respond to incidents of malicious code on either unclassified or classified systems● ASAP(one business hour) response to VIP issues● Manage, maintain and use a ticket system● Maintain property and accountability records● Provide necessary instruction on software and computer use● Research and develop resolutions for unknown issues● Installation, configuration, and upgrading common operating systems, software and hardwarecomponents● Instruct users on proper usage of computer systems● Install software and hardware in economical time frames●Interface with users in a polite and kind manner● Tasks as instructed

● Manage and deploy system images● Monitor network status● Manage and maintain IAVA status on the network● Deploy and manage software packages● Deliver and setup PCs to end users● Respond to incidents of malicious code on either unclassified or classified systems● ASAP(one business hour) response to VIP issues● Manage, maintain and use a ticket system● Maintain property and accountability records● Provide necessary instruction on software and computer use● Research and develop resolutions for unknown issues● Installation, configuration, and upgrading common operating systems, software and hardwarecomponents● Instruct users on proper usage of computer systems● Install software and hardware in economical time frames● Strong people skills● Tasks as instructed

Grantsville, Ut

I worked with the shop owner to diagnose and repair computers, install basic software, and teach users how to use them.

Pc Pro Certification, Computer Installation And Repair Technology/Technician

Activities and Societies: Senior Education Assistant and Student Lab Manager.● Theory behind microcomputer hardware ● Know how to build.

A+ Computer Repair And Maintence Certification, Information Technology

Activities and Societies: Student Lab Tech(Informal), showing new students around the lab.● Theory behind microcomputer hardware ● Know.

High School Diploma, General Studies

Activities and Societies: Math TutorSchool work and math tutoring.