Described by others as creative, energetic, organized, and calm under pressure. Proven skills in project management and posses the ability to find creative solutions to demanding problems in a timely manner. Strong interpersonal skills and ability to interact positively with all levels of management. Extensive experience with troubleshooting technical issues with customers at one of the most respected companies in the world - Apple. Superior multi-tasking skills. Entrepreneurial in heart, mind, and body.'Rich was the class’ most powerful leader, and a complete exemplar of the qualities of the Creative role. He personified humility, willingness to stretch, openness, great knowledge, challenge and engagement. Rich is waking up to his leadership qualities, and power. He can be a much larger resource to your market, and region than he is currently. Development opportunity; to lead, and become a larger presence in the market, and region. Rich should definitely be positioned the next time there are Creative Strategies Guest Trainer Auditions...market core delivery, or any other opportunities that you see for him to extend his reach, visibility and innate leadership.' -Trainer Creative Strategies Apple RetailSpecialties: Mac OSX Operating System, Logic Pro 9 Master Pro Certfied, Aperture 3 Certified, Mac iOs Trouble Shooting, and software operation expert. Apple Hardware/Software Expert, Customer Service, Audio Production, Audio Recording.