• First point of contact for our executives within the Customer Operations Team who need any additional support in their day-to-day role. • Assist the Customer Operations Manager in leading the team to support customers and key stakeholders:- colleagues in destination, contact centres, retail, airport, cruise, government bodies & airlines in relation to operational disruption, including but not limited to - flight delays, irregular events, issues, incidents and crisis situations.• Support our customers and stakeholders in resort in the event of crisis or incident situations.

Ambassadors play key roles in various TUl employer branding initiatives, both within the company and beyond. This ranges from contributing to campaigns and engaging in live chats to taking part in events.

Identified as one of TUI's top 100 engaged learners 2024. Part of the talent and performance framework within the company.

TUI Crisis Planning and Incident Management Customer Operations are responsible for the initial incident response for TUI, supporting teams in destinations to dealing with any complex customer issues, or incidents that are impacting clients on a wide scale level. • Working with numerous stakeholders across the TUI airline, retail and destination teams• Accountable for solving issues on the spot wherever possible

BBC World News, BBC News Channel. - Working on the news desk editing, producing live tv news bulletins- Outputting programmes in a dynamic gallery environment, working closely with directors and contributors - Chief subbing detailed content across two simultaneous news channels (UK & international)- Working under pressure to extremely tight deadlines, with an eye for rigorous accuracy- Proven track record of delivering breaking news and making on the spot decisions- Use of social media platforms- Liaising with correspondents on latest developments, news lines

BBC News Channel production including booking contributors, producing tv packages, working with reporters6 month secondment to BBC Breakfast tv

Nicky Campbell morning programme - BBC Radio 5 Live

Broadcast assistant in Westminster newsroom, planning researcher, BBC Parliament researcher

Womenswear head office buying and merchandising division

Great experience to learn key business skills at the head office of this British retailer. I worked in the childrenswear division.

Elected officer (part-time position)

Elected student officer