Richard Olsson Email & Phone Number

I am a Medical Affairs Operational Support Systems SME with 25 years’ of experience. My strength is an in-depth understanding of both the Medical Affairs business and IT worlds. By understanding Medical Affairs’ business operations coupled with an in-depth knowledge of operational support systems, I have crafted novel solutions that may not be apparent to others.I founded ECT Technologies 25 years ago to address what was then Medical Affairs’ most significant deficiency, a CRM system designed for Medical Affairs. Today we partner with our clients to implement and optimize CRM systems to increase MSL effectiveness and measure objective achievement.Additionally, we focus on today’s Medical Affairs challenges:🔵Medical Insights OptimizationWe assist Medical Affairs in optimizing their Medical Insights programs. Successful programs collect relevant, meaningful, and actionable Insights; collate those Insights to medical objective focused narratives easily consumed by pertinent stakeholders company-wide.🔵Medical Plan Performance EvaluationMedical organizations have been performing strategic planning for years. What is missing is the ability to measure the Medical Plan’s success. We partner with companies to do just that.🔵Executive Decision Support OptimizationWe work with executives to understand their information needs. Together we create solutions that ensure the pertinent information is up-to-date, accurate, and bias-neutral resulting in enhanced decision support and eliminating fire drills.🔵Dashboard Data Integrity AssuranceThe proliferation of data warehouses that feed analytical dashboards can compromise data integrity unintentionally. How often do you hear “𝑇ℎ𝑒 𝑛𝑢𝑚𝑏𝑒𝑟𝑠 𝑐𝑎𝑛’𝑡 𝑏𝑒 𝑟𝑖𝑔ℎ𝑡”? We audit data flow from user entry to dashboard analytics to ensure metrics accuracy.🔵Collaboration & AutomationToo much time consumed in meetings, with e-mails, or performing routine tasks? Automation and collaboration platforms, appropriately implemented, can significantly reduce this burden.No two Medical Affairs organizations are alike; they differ by culture, therapeutic focus, and drug lifecycle. Thus, each solution should be unique. We take the time to understand your organization and craft solutions customized to your challenges.We are an entrepreneurial-spirited company and bring that untethered thinking to solve your challenges. I am always interested to hear about your specific challenges; I’m happy to share my experiences, 📩solutions@ecttechnologies.com,📞609 281-5666.

Listed skills include Project Management, Business Intelligence, Biopharmaceuticals, Business Process Improvement, and 30 others.