Richard L. Email & Phone Number

Sydney, NSW, AU

Inspiring innovation and challenging the way work is done. Microsoft Co-pilot - SMEGen-AI in day to day operations Lead a team of 8. National team.Remote team.

A newly created senior role delivering complex projects across multiple business functions.Achievements: - Implemented lead management process whereby leads are scored based on behaviours and demography of various marketing campaigns (outbound telemarketing campaigns as well as in-person & virtual events). These leads were then triaged through inside sales.

North Sydney, New South Wales, Australia

Achievements:- Established sales enablement framework- Created sales sharepoint and developed business processes to ensure content is updated and relevant to sales people. - Developed NEC Executive Dashboard (tracked forecasting, revenue and other key business metrics) utilised by senior management on a weekly basis - Enhanced the commission and incentive.

A private membership network for talented young founders & investors.

6 month contract; brought in to establish core IT operations, ITSM, and Cybersecurity. 450 + person global LEV (Light Electric Vehicle), venture backed ($100M+ funding) Startup across AU, US, UK, EU. - Drove company wide implementation of a ticket management system via Jira Service Management that captures requests from all employees across the business..

Sydney, New South Wales, Australia

Optimising space and ad revenue for bing.com - Responsible for network, demand and marketplace management spanning across APAC, SEA, India and LATAM regions. - Utilising data analytic tools (Excel, PowerBI, SQL) to identify revenue and growth opportunities.- Supported new products, new product features and go-to-market launches by coordinating online.

- Selected by Senior Management as a Project Manager of a working group (that consisted of members from all functions, supply chain, pricing, category, etc.) tasked to fix Blackwoods' Customer Experience. - Determined appropriate objectives and key results based on importance and priority. - Presented weekly updates to SteerCo containing members of C-suite.

Macquarie Park

Managed a team of 10 FTEs, 9 local and 1 remote. Conducted performance reviews, mentoring and provided feedback for improvement for all members on the team. Restructured the team to focus on accountability that resulted in a company-best error-rate improvement rate of 35%. Responsible for EDI exception management (channel revenue ~$350 mil). Taught myself.

Macquarie Park, New South Wales, Australia

Stream on twitch. PUBG - Rank 1 (2018) Fortnite - Squads Rank 1 Public leaderboard (2018)

Sydney, New South Wales, Australia

Parramatta Westfield