Richa George Email & Phone Number

Melbourne, Victoria, Australia

Teaching, tutoring and marking undergraduate and masters students on units introducing them to sociology and engaging them on the practices and motivations of digital cultures and platforms.

Melbourne, Victoria, Australia

Research officer on the Social Media and Employment project - awarded a DECRA grant by the Australian Research Council - looking at the impact of sustained social media use on young people's employment futures. Working on literature reviews, data collection and analysis, report writing and co-authorship of academic and non-academic research outputs.

Melbourne, Australia

Conducted independent research on how young peoples' digital media engagement shapes constructions of masculinity in Australia, as part of a wider Australian Research Council DECRA project.

New Delhi Area, India

• Curated media information to assist the WHO with Post Disaster Needs Assessment report in Kerala post 2018 floods• Developed and designed the book ‘Climate Change Initiative’ for the Government of India for the Conference of Parties 2018• Provided support to manage and update UNDP India social media accounts and websites• Assisted in running live Twitter chats during important events organised by the UN• Wrote, edited and proof-read communication products such as web-stories, photo blogs, brochures, reports, articles etc.• Supported the planning and execution of high-profile events hosted by UNDP such as the UN Public Lecture by the Secretary General and World UN Day

Singapore, Singapore

Heading Operations for a technology startup involves intensive research, client and customer stakeholder management skills, technical know-how and the ability to step out of your professional comfort zone.• Co-created the GTMvision (technology startup) series A investor deck, successfully pitching a $500K seed capital investment• Spearheaded the successful pilot launch of the software in June 2016; coordinated a team of 7 programmers and designers, and managed the account for 3 Fortune 500 clients, prior to pilot release• Set up operational procedures and created a team to execute day to day operations and account management for GTMvision• Developed legal and customer contracts, policies and protocols; authored targeted content for the consumer end of the website• Curated business development collateral• Managed and developed marketing communication across social media platforms • Led strategic decision-making for product evolution and customer preferences; led research and managed technology roll outs• Established and led customer service; liaised among clients, customers, technical architects and sales & marketing teams• Led hiring and training activities; revamped internal company policies for operational effectiveness

Chennai Branch Office

As the Go to Market Quality Manager taking care of last-mile quality for HUL's product portfolio across South India, my responsibilities included:• Creating guidelines and standard operating procedures at par with global guidelines for front end product quality• Identifying and implementing quality measures across 8 regional depots and over 100 redistribution stockiest warehouses to improve storage and handling practices• Training cross-functional teams including sales and logistics (internal and external stakeholders) in quality pre-requisites• Handling regional customer and consumer quality complaints through investigation and resolution and analysing pan-India Customer Complaints Data •Achieved a 100% improvement in pan-India consumer complaints outreach within 6 months

Goa, India

• Led a project to identify, segregate and responsibly dispose 100% factory waste• Pioneered vermi-composting for ETP sludge in the plant and utilised composted sludge for brick making, achieving a 99% reduction in disposal costs. Leveraged responsible-waste-disposal deals that earned the Goa plant global recognition for being a ‘Zero Waste to Landfill’ site

Mumbai Area, India

• Coordinated a reverse logistics collaboration between HUL and Cadburys India Ltd that generated combined fuel savings of around $1.4 Million• Delivered the on-time establishment and running of a Unilever Ice Cream depot in Vijaywada to launch Magnum ice creams in South India

Doom Dooma, Assam

• Executed a project to identify root causes for and eliminate crimp leakage in oral tubes in a personal care factory with male to female ratio of 200:1• Designed improvements in machine maintenance procedures reducing toothpaste crimp leakages by 28%

Schrobenhausen, Germany

Involved in and exposed to day-to-day operational activities including office engineering, drawings, design and manufacturing details, maintenance, refurbishment and manufacturing of engines, gears, torque, rotation and lifting mechanisms, hydraulic, electrical and electronic systems and Bauer's Quality, Health, Safety and Environment System.

Bangalore

Worked on the design and production team of HAL's Light Combat Aircraft model.

Master'S Degree, Media, Communication And Development, High Distinction

Activities and Societies: Class Representative: Staff-Student Liaison Committee; Treasurer, Cinema of Resistance; Societies.

Doctor Of Philosophy - Phd, Sociology Of Youth And Media And Gender Studies

Bachelor Of Technology (B.Tech.), Mechanical Engineering, First Class

Activities and Societies: Women's Representative at Rotaract- an International social, cultural and technical club; Women's Representative.

High School, Physics, Chemistry, Mathematics, Psychology, 93.6%

Activities and Societies: Literary Secretary