Highly skilled Learning & Development Professional with 13+ years of progressive experience in formulating and managing L&D strategies and interventions, and building teams of empowered employees and robust leadership. Managing cross cultural L&D interventions and people development processes and business partnering to make strategic and functional contribution to realise organisational goals. Implemented and led interventions through blended learning (deliver, facilitate & instructor led), consulting, coaching and measuring training effectiveness, evaluating feedback to derive optimal results for customer centric businesses like Genpact and FedEx ExpressAreas of expertise include: • Individual Development Plan Facilitation• Individual and Group Effectiveness• Coaching & Counseling (Emotional Intelligence and Change)• Cross Cultural Integration of people and process• Training/OD Need Analysis• Multi-Source Feedback Analysis• Return On Investment (ROI) Evaluation • Cost Management and Reduction• Program Design and CustomizationPlaying a critical role in building and enhancing deliverables through behavioral, developmental, Soft Skills and Process Management - • Facilitation, Training – Blended Forms & 70:20:10• Content Creation and Development• Management and Leadership Competency Building• Project Management – Six Sigma, Lean and QDM• Research, Evaluation and Measuring (ROI) + Benchmarking• HR Business Partnering to realize strategic objectives• Internal Customer Service and People Empowerment• Coaching (Emotional Intelligence, EI 360)Working globally to enable roll outs of various people processes; contributing to enable transition owing to acquisitions, making strategic and functional contributions winning recognition and appreciation