Senior Customer Success Manager
CurrentAdobe Experience Cloud gives you everything you need to bring world-class experiences to every customer. One integrated approach for customer experience management (CXM).
Jun 2017 - Present
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Rich Bakes Email & Phone Number
Senior Customer Success Manager Adobe - Driving Adoption, Value and Retention
at
Adobe
2 work emails found
@adobe.com
2 phones found area 877 and 650
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✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Customer Success Manager Adobe - Driving Adoption, Value and Retention
Location
Beaverton, Oregon, United States
Company size
Who is Rich Bakes? Overview
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Quick answer
Rich Bakes is listed as Senior Customer Success Manager Adobe - Driving Adoption, Value and Retention at Adobe, a company with 25166 employees, based in Beaverton, Oregon, United States. AeroLeads shows a work email signal at adobe.com, phone signal with area code 877, 650, and a matched LinkedIn profile for Rich Bakes.
Rich Bakes previously worked as Senior Customer Success Manager at Adobe and Customer Success Manager -Corporate at Adobe Marketo. Rich Bakes holds Bachelor'S Of Science Marketing, Marketing/Marketing Management, General from University Of Idaho.
Company email context
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{first_initial}{last}@adobe.com
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AeroLeads found 2 current-domain work email signals for Rich Bakes. Compare company email patterns before reaching out.
Profile bio
About Rich Bakes
Rich Bakes is a Senior Customer Success Manager Adobe - Driving Adoption, Value and Retention at Adobe. He possess expertise in account management, saas, enterprise software, cloud computing, software industry and 26 more skills. Colleagues describe him as "I've had the pleasure of working together with Rich for over a year supporting various mutual customers. Over the course of that time, Rich has stepped up to the plate in big ways, both on behalf of the customer as well as the business. Rich has the unique skill set to take care of both the interests of his customers as well as those of the business. Rich possesses and exudes a level of professionalism that is rare and refreshing. I've been very impressed with, and have enjoyed working together with Rich, and a company fortunate enough to have Rich on-board is a better company for it." and "Rich worked for me as my Senior Account Manager at Impero when I was Vice President of their sales operations in the US. During our tenure together I was very impressed with Rich's sales skills, his execution of consultative selling techniques, his knowledge of the products and customer's needs as well as the most critical measure of a sales associate, his results. During his time under my management, Rich secured a district wide implementation of our software solution at the largest education services district in the country, Los Angeles County. This was one of the largest sales in the company's history. The sale required persistence, strong knowledge of the customer's needs, alignment of those needs with our value proposition, comfort presenting at both an executive and technical level as well as strong negotiating skills. Within the first quarter of starting with Impero, Rich worked his way up to the fourth best producer in the company across a worldwide sales team of over 20 members. In addition, he was well on his way to exceeding his annual quota. I can highly recommend Rich and know that any company lucky enough to count him as a team member will benefit immensely from his skills, talent and results."
Listed skills include Account Management, Saas, Enterprise Software, Cloud Computing, and 27 others.
Current workplace
Rich Bakes's current company
Company context helps verify the profile and gives searchers a useful next step.
Adobe
12 roles · 30 years
Rich Bakes work experience
A career timeline built from the work history available for this profile.
Customer Success Manager -Corporate
Marketo is the leader in digital marketing software and solutions. Our mission is simple: to help marketers master the art and science of digital marketing. As such, we’ve built the most innovative Engagement Marketing Platform for marketers to master the art and science of digital marketing. We deliver software that helps marketing understand its target.
Dec 2015 - Jun 2017
Senior Account Manager
Impero Software
Impero has been developing classroom management, network management and user management software solutions for the education sector since 2002.With a range of remote monitoring and management software solutions for education establishments across the globe, Impero aims to save schools time, money and carbon, while increasing productivity and reducing.
Jan 2015 - Dec 2015
Oem Account Manager
Logi Analytics provides Software and SaaS providers the fastest way to create BI applications, deploy scalable dashboards, reports and embed analytics into existing applications – all for a fraction of the cost of other solutions Unlike traditional Business Intelligence platforms that are complex, costly, and difficult to change, Logi Analytics agile BI.
Dec 2012 - Jun 2014
Business Development Consultant
Activate automates and delegates to business users common IT tasks that would normally require manual IT support. Activate's unique combination of self service automation linked with security and access control means that a fully integrated solution is fast and easy to implement.
Apr 2012 - Oct 2012
Account Manager
SoftwareONE is a licensing solutions provider with the unique combination of being truly global, fully-focused on software licensing solutions, and privately-owned since 1985. Our 1400+ licensing professionals provide expertise through a consultative, long-term approach, helping you optimize your software spend, while facilitating relationships between.
Oct 2010 - Apr 2012
Business Development Consultant
We specialize in producing online events for town hall meetings, quarterly wrap-ups, company trainings, and product rollouts for up to 10,000 people using the virtual venue that works for you. We take care of everything from start to finish (from platform technology to audience communication), so you don’t have to worry about anything but what’s being said
Oct 2009 - Oct 2010
Senior Account Manager - Enterprise Sales
Provided enterprise customers with World Class solutions around Security, Networking, Unified Communications, Cloud Computing and Storage
Sep 2008 - Oct 2009
Account Manager Unified Communications
Sold to new and existing customers our Unified Communications Suite of products that included Office Live Meeting, Exchange Hosted Services, & Office Communications Server. Account base ranged from fortune 100 companies to small business. This position required a mix of solution selling to find customer pain along with a strong understanding of Microsoft's.
Sep 2004 - Sep 2008
Senior Account Manager
Sold entire portfolio of Microsoft solutions to fortune 1000 customers in New York and New Jersey Responsible for driving new business and growing existing revenue
Jan 2001 - Sep 2004
Microsoft Partner Account Manager
Managed partner relations to ensure territory exceeded quota goals Recruited and trained MS partners to help them establish new competencies/certifications to build their business and increase revenue
Oct 1999 - Jan 2001
Territory Merchandising Manager
Blizzard Entertainment® is a premier developer and publisher of entertainment software. After establishing the Blizzard Entertainment label in 1994, the company quickly became one of the most popular and well-respected makers of computer games. By focusing on creating well-designed, highly enjoyable entertainment experiences, Blizzard Entertainment has.
1996 - 1999
~3 yrs
Team & coworkers
Colleagues at Adobe
Other employees you can reach at adobe.com. View company contacts for 25166 employees →
MA
Maryam Ahmed
Colleague at AdobeCairo, Cairo, Egypt, Egypt
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TM
Thay Murray
Colleague at AdobeSan Francisco, California, United States, United States
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KC
Kataliya Catherine Majadibodu
Colleague at AdobePretoria, Gauteng, South Africa, South Africa
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MG
Mubashar Ghani Khan
Colleague at AdobeLahore, Punjab, Pakistan, Pakistan
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SJ
Sowmya J B
Colleague at AdobeBengaluru, Karnataka, India, India
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RC
Romano Coetzee
Colleague at AdobeCape Town, Western Cape, South Africa, South Africa
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DM
Dan Miley
Colleague at AdobePalo Alto, California, United States, United States
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JF
Jeff Few
Colleague at AdobeSeattle, Washington, United States, United States
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RA
Rahmat Ali
Colleague at AdobeGurugram, Haryana, India, India
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CP
Cristian Palomeque
Colleague at AdobeArgentina, Argentina
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Maryam Ahmed
Colleague at AdobeCairo, Cairo, Egypt, Egypt
View →
TM
Thay Murray
Colleague at AdobeSan Francisco, California, United States, United States
View →
KC
Kataliya Catherine Majadibodu
Colleague at AdobePretoria, Gauteng, South Africa, South Africa
View →
MG
Mubashar Ghani Khan
Colleague at AdobeLahore, Punjab, Pakistan, Pakistan
View →
SJ
Sowmya J B
Colleague at AdobeBengaluru, Karnataka, India, India
View →
RC
Romano Coetzee
Colleague at AdobeCape Town, Western Cape, South Africa, South Africa
View →
DM
Dan Miley
Colleague at AdobePalo Alto, California, United States, United States
View →
JF
Jeff Few
Colleague at AdobeSeattle, Washington, United States, United States
View →
RA
Rahmat Ali
Colleague at AdobeGurugram, Haryana, India, India
View →
CP
Cristian Palomeque
Colleague at AdobeArgentina, Argentina
View →
1 education record
Rich Bakes education
FAQ
Frequently asked questions about Rich Bakes
Quick answers generated from the profile data available on this page.
What company does Rich Bakes work for?
Rich Bakes works for Adobe.
What is Rich Bakes's role at Adobe?
Rich Bakes is listed as Senior Customer Success Manager Adobe - Driving Adoption, Value and Retention at Adobe.
What is Rich Bakes's email address?
AeroLeads has found 2 work email signals at @adobe.com for Rich Bakes at Adobe.
What is Rich Bakes's phone number?
AeroLeads has found 2 phone signal(s) with area code 877, 650 for Rich Bakes at Adobe.
Where is Rich Bakes based?
Rich Bakes is based in Beaverton, Oregon, United States while working with Adobe.
What companies has Rich Bakes worked for?
Rich Bakes has worked for Adobe, Adobe Marketo, Impero Software, Logi Analytics, and Activate.
Who are Rich Bakes's colleagues at Adobe?
Rich Bakes's colleagues at Adobe include Maryam Ahmed, Thay Murray, Kataliya Catherine Majadibodu, Mubashar Ghani Khan, and Sowmya J B.
How can I contact Rich Bakes?
You can use AeroLeads to view verified contact signals for Rich Bakes at Adobe, including work email, phone, and LinkedIn data when available.
What schools did Rich Bakes attend?
Rich Bakes holds Bachelor'S Of Science Marketing, Marketing/Marketing Management, General from University Of Idaho.
What skills is Rich Bakes known for?
Rich Bakes is listed with skills including Account Management, Saas, Enterprise Software, Cloud Computing, Software Industry, Crm, Solution Selling, and Sales Process.
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