Rich Barnuevo Email & Phone Number

As a Key Account Manager, I cultivated strong, trusted relationships with 180 key accounts, serving as their dedicated advisor and advocate within Monoprice. My strategic approach, encompassing needs analysis, customized sales plans, and proactive communication, yielded a significant impact on both client satisfaction and revenue growth. Through expert negotiation, market analysis, and cross-functional collaboration, I secured favorable deals, expanded market share, and consistently exceeded goals. Leading a team of Account Managers, I fostered a culture of excellence, leveraging industry knowledge and product expertise to deliver solutions that exceeded client expectations. This blend of relationship building, data-driven insight, and negotiation prowess empowers me to drive sustainable success for my clients and Monoprice.

I thrive in nurturing high-performing teams. Through personalized coaching, I create and maintain development plans, ensuring each team member has a clear path for growth. Regular performance reviews and recommended training opportunities allow me to tailor support and unlock individual potential. I celebrate team achievements with well-deserved rewards and recognition, fostering a culture of shared success. By actively identifying training needs and implementing insightful analyses, I optimize team efficiency and ensure continuity through robust succession planning. In short, I empower my team to excel, leaving a lasting impact on both individual and collective performance.

Philippines

Leveraging strong relationships and consultative expertise, I fostered a robust customer portfolio exceeding 1600 accounts across the U.S. My dedication to building rapport, tailoring solutions, and exceeding expectations translated into a remarkable 20% revenue growth. Through meticulous account management, I consistently surpassed performance goals, adeptly negotiating prices and finalizing agreements. A skilled communicator and problem-solver, I seamlessly navigate the sales journey from initial contact to closed deal, ensuring optimal customer satisfaction and driving sustainable revenue expansion.

Quezon City, National Capital Region, Philippines

• Develop and execute strategies to increase companysales and profits.• Identify profitable business opportunities, secure soundbusiness deals, and lead business developmentassociates.• Analyzing customer feedback data to determinewhether customers are satisfied with company productsand services.Create Quotes• Assist in upgrading or enhancing accounts.• Escalate inquiries and requests as necessary to the Sales Manager/ the appropriate department or person. • Ability to multi-task while maintaining a high level of customer service and accuracy.

Pasig, National Capital Region, Philippines

• Maintain knowledge of all technical information and resolve all issues in transactions and perform corrections where require.• Manage everyday work activities and informed the supervisor appropriately.• Administer and collect all metrics on processes and identify data points to improve all processes.• Documents all transactions on an everyday basis and collates metrics from various associates and prepares appropriate reports.• Monitor all data entry operations and ensure compliance with the timeframe.• Coordinate with team members and ensure the achievement of all team objectives and goals.

Quezon City, National Capital Region, Philippines

• Staying knowledgeable about the products.• Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service.• Achieving established goals.• Increasing in-store sales.• Maintaining an orderly appearance throughout the sales floor.• Introducing promotions and opportunities to customers.• Cross-selling products to increase purchase amounts.

National Capital Region, Philippines

• Familiarizing yourself with the company’s mission, vision, and goals.• Working closely with sales and marketing staff to conceptualize marketing campaigns and strategies.• Educating customers, retailers, and distributors about our products.• Building rapport with customers and vendors.• Monitoring customer feedback and escalating complaints to the marketing department.• Representing the company at product launches, events, and trade shows.• Brainstorming ideas and participating in training and workshops.• Maintaining a positive image of the brand at all times.