Rich Barnuevo Email & Phone Number

As a Key Account Manager, I cultivated strong, trusted relationships with 180 key accounts, serving as their dedicated advisor and advocate within Monoprice. My strategic approach, encompassing needs analysis, customized sales plans, and proactive communication, yielded a significant impact on both client satisfaction and revenue growth. Through expert.

I thrive in nurturing high-performing teams. Through personalized coaching, I create and maintain development plans, ensuring each team member has a clear path for growth. Regular performance reviews and recommended training opportunities allow me to tailor support and unlock individual potential. I celebrate team achievements with well-deserved rewards.

Philippines

Leveraging strong relationships and consultative expertise, I fostered a robust customer portfolio exceeding 1600 accounts across the U.S. My dedication to building rapport, tailoring solutions, and exceeding expectations translated into a remarkable 20% revenue growth. Through meticulous account management, I consistently surpassed performance goals.

Quezon City, National Capital Region, Philippines

• Develop and execute strategies to increase companysales and profits.
• Identify profitable business opportunities, secure soundbusiness deals, and lead business developmentassociates.
• Analyzing customer feedback data to determinewhether customers are satisfied with company productsand services.Create Quotes
• Assist in upgrading or enhancing accounts.
• Escalate inquiries and requests as necessary to the Sales Manager/ the appropriate department or person.
• Ability to multi-task while maintaining a high level of customer service and accuracy.

Pasig, National Capital Region, Philippines

• Maintain knowledge of all technical information and resolve all issues in transactions and perform corrections where require.
• Manage everyday work activities and informed the supervisor appropriately.
• Administer and collect all metrics on processes and identify data points to improve all processes.
• Documents all transactions on an everyday basis and collates metrics from various associates and prepares appropriate reports.
• Monitor all data entry operations and ensure compliance with the timeframe.
• Coordinate with team members and ensure the achievement of all team objectives and goals.

Quezon City, National Capital Region, Philippines

• Staying knowledgeable about the products.
• Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service.
• Achieving established goals.
• Increasing in-store sales.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.

National Capital Region, Philippines

• Familiarizing yourself with the company’s mission, vision, and goals.
• Working closely with sales and marketing staff to conceptualize marketing campaigns and strategies.
• Educating customers, retailers, and distributors about our products.
• Building rapport with customers and vendors.
• Monitoring customer feedback and escalating complaints to the marketing department.
• Representing the company at product launches, events, and trade shows.