Richard G. Bougan, Pmp/Itil Email & Phone Number

Glenview, IL

Hired to establish a PMO organization while leading high priority delivery projects out of the new Strategic PMO. Completed the first phase of the build after successfully creating a new PM methodology and a solid staple of PM processes and templates. Currently prioritizing phase 2 deliverables, which require new system tools and more complex.

Chicago

• Led high priority initiatives from within HCSC's EPMO. Engaged in every phase of the project life cycle from funding and initiation through formal closeout.
• Initial project assignments focused on group member retention while managing timely and cost effective compliance to the Affordable Care Act (ACA).
• Served as Lead PM on 2015 New Product Implementation successfully managing nine releases updating three core systems with more than 4000 plan changes within an extensive Agile environment.
• Served as Lead PM on major financial operations project managing 12 releases updating five core systems.
• Served as Oversight PM Lead on Blue Cross Blue Shield's (IL/TX/OK/NM) Education & Enrollment Campaign (Be Covered/Blue Branded).Continually explored creative ways to manage projects with effective standard.

Deerfield, IL

Led special projects involving the development and deployment of project management methodologies to be used throughout the corporation. Specialized in Lean and Agile approaches (e.g., Scrum) on the enterprise level.

• Senior Project Manager for Program Management Integrated Solutions Team.
• Led all aspects of Motorola’s Streamlined M-Gates Project. Provided a common streamlined project management requirements framework for 12 product business units with an estimated $2.2M in annual cost savings projected.
• Led all aspects of a 1-yr initiative to design, develop and deploy a common Feature Management & Costing system for Motorola. Produced all of the new system’s formal documentation and training material. Annual cost.
• Recruited internally to contribute to a new group created for the express purposes of rejuvenating the Six Sigma effort at Motorola. Assisted Black Belts on several Digital Six Sigma projects before focusing.

• Created and managed a functional department entitled Process Optimization & Documentation (POD) for this small project accounting software firm.
• Developed and successfully implemented a Rapid Organizational Improvement (ROI) program applying proven CMM and ISO principles and using innovative process management techniques. This achievement enabled the company to.
• Created and maintained the company’s formal pyramid of internal documentation used to communicate best practices, policies and procedures.
• Revolutionized the company’s product user documentation using a Help authoring tool (RoboHelp). Converted 4 dozen out-dated and non-standard hard copy product user manuals into a comprehensive volume of electronic.

Masters, Project Management

Mba, Accounting, Finance, Computer Systems

Bb, Management/Economics

Activities and Societies: Finance Club