Human Resources
CurrentVP, Human Sigma & Learning - Team Lead, 2008 to present• Launched new company LMS using Adobe Creative Cloud (Dreamweaver) with HTML 5 and Cascading Style Sheets to redesign dashboards.• Manage Associates on the Learning Team.• Troubleshoot and fix issues as part of course development to ensure online content is SCORM compliant.• Facilitate course content using both synchronous and asynchronous methodologies as part of blended learning initiatives.• Lead efforts to streamline learning workflows, communication and reporting to increase efficiency (Return on Assets).• Create and teach basic and intermediate Microsoft Excel classes across various departments.• Design, develop and facilitate training to back office and line units on the topics of leadership, customer service, notary, teller consumer loan training and HRIS (Workday).• Design and develop online courses using Adobe Captivate, Articulate Storyline, Rise360 and Techsmith Camtasia.• Work on departmental budget, planning and analysis.• Streamline the Gallup Q12 survey and impact planning process reducing cycle time by 80%.• Spearhead company-wide organizational change management initiative to reduce expenses, find efficiencies and adopt best practices. • Coach and mentor employees, managers and executives on matters of employee engagement, employee relations and process improvements.• Develop a leadership mechanism that drives succession planning, ROA and engagement with high potential associates.Assistant Vice President, Human Capital Management, 2006 to 2008• Developed and implemented recruitment, diversity, retention and turnover metrics.• Built and lead a team to implement recruitment, selection and retention strategies with a $1,000,000 budget to fill 722 positions.• Introduced HR competency models for use in interviewing and leadership development using the Lominger Interview and Career Architects® reducing overall company turnover by 10%.