Richard Cass Email & Phone Number

Durham, North Carolina, United States

Architect within the corporate CTO Office consulting on and integrated with End User Technologies within the enterprise.Portfolio of responsibility includes:• Platform/end-point technologies (desktops, notebooks, peripherals, thin clients, VDI, user software, utilities, system management, etc.) • Collaboration portfolio (asynchronous tools, synchronous tools, collaboration utilities, A/V deployments, telephony, Azure and AWS deployments, etc.)• Establishment and refinement of architectural best practices for the firm• Use and championing of Agile and Waterfall methodologies for project execution• Investigation and design of cloud technologies covering XaaS portfolio (PaaS, SaaS and Iaas)• Software evaluation, selection, acquisition, and deployment

Durham, North Carolina

Raleigh-Durham, North Carolina Area

Consulting engagement with a major global investment bank’s collaboration and platform teams with a focus on Product Management, Architecture, Program Management, and Engineering disciplines• Performed business process analysis and redesigns• Executed program diagnostic analysis to identify successes and gaps resulting in the creation of supporting action plans• Created product roadmaps and associated taxonomies including development of North Star goals and priority setting• Provided Agile practice and project management consulting• Designed and implemented automated application and system processes in support of Window-10 migration requirements

Boston, Ma

» Oversee worldwide enterprise selection/end-user platform deployment for a diverse computing product portfolio» Conduct research to evaluate, select, and deploy RFP and RFI support platforms and software; deliver solutions with no technology refresh interruptions for user community» Drive Agile transformation of platform engineering team » Develop technical product roadmaps, architectural blueprints, product lifecycle documentation, and strategic plans for customer communication and governance activities» Reduced initiative delivery time by 50% by moving work into Jira-based Scrum and Kanban boards » Managed technical/project resources for technology prototypes, Windows 10 enterprise migration, and Office 365 client deployment for an organization of 50K members

Boston, Ma

» Led world-wide enterprise selection and deployment of employee collaboration tools for a portfolio of software collaboration tools and interactive communications» Conducted performance testing, security assessments, and capacity planning» Developed high-availability, DR, and platform designs/architecture

Boston, Ma

» Managed over a dozen senior engineers and technologists worldwide; oversaw research, architecture, engineering, and deployment of enterprise-wide collaboration solutions» Drove development and deployment of a diverse portfolio, including document collaboration/team spaces, IM clients, web collaboration, video, and enterprise search solutions

Boston, Ma

» Designed unified collaboration, email, Web 2.0, and social software applications, as well as tools for virtualization, testing environments, and cloud computing» Represented and evangelized portfolio to enterprise IT governance board and interfaced with business unit users and the development community

Boston, Ma

» Served as architectural lead/consultant for technology issues related to systems platform, environment layer application stacks for a variety of computing components/devices» Deployed complex solutions, comprehensive time synchronization, enterprise file redesign, and formulation of new, more comprehensive services/architectures» Orchestrated revision of internal Waterfall methodology and integration of Agile methodologies

Boston, Ma

» Led a small, high-performance work team of senior architects and engineers to develop server technology, automation, and management solutions » Consulted on-site infrastructure design and deployment on- and off-shore application infrastructure» Interfaced with internal customers and external vendors; gave presentations on complex technology topics to senior management audiences

Boston, Ma

» Managed a high-performance architecture team of 15 seasoned architects responsible for all aspects of retail infrastructure at supported locations (15K seats)» Published design recommendations for platforms and solution deployment tailored to application requirements

Boston, Ma

» Project managed technical initiatives, including selection/deployment of a secure single sign-on solution, hardware evaluations, and technical consulting for retail» Supported/made recommendations concerning the development of key technologies, including NT, NetWare, NDS, and utility programs

» Lead for development and architecture activities in support of worldwide sales force and marketing staff» Developed transaction and data capture systems using traditional distributed system technology, client server technology, hybrid PC/VAX technology, and web based systems» Built and designed comprehensive sales activity reporting systemwith both push and pull data capability for sales force» Defined needs, selected, and implemented sales force pipeline data system(Siebel) for worldwide use» Migrated sales transaction and reporting systems from VAX/RDB to NT/SQL platform» Part of systems integration team for Compaq acquisition of Digital to ensure smooth system and data integration» Key technology platforms used during this time were Cobol, C++, Basic, DTR, PERL, Java, and SQL running on a combination of VAX/VMS Digital Unix, and Windows-NT platforms» Responsible for multiple complex technical product assessments and deployments for worldwide audience

» Led technical and management responsibilities for key components of domestic sales force and order processing systems» Directly responsible for management of Customer Reference file and associated staff of 25 individuals that maintained corporate customer repository Responsibilities included budgeting, technical coding, presentations to executive management, technical and business planning, and architectural integration into other transactional systems» Technical lead and architect for internal sales force automation systems and third party technical evaluations as well as complex DSS, reporting portal/database coding implementations, and transaction systems» Key technologies utilized included Cobol, C, DTR, FOCUS, Cognos, SQL, RDB/VMS, RMS, and Oracle databases; platform experience included VAX/VMS, Digital Unix, and Windows platforms

» Lead technical IT resource for Corporate Events group (DECworld, etc.) registration, and housing systems» Responsibilities included all system facets of registration, housing, and guest services for attendees of sponsored corporate events across the world» Systems development was handled by off-shore resources based on pre-defined specifications and operations during show was done by recruiting technical resources and managing them during the course of the show » Extensive use of transaction processing systems and extensive system integration activity between numerous internal and external systems, including on-site and pre-show support of senior executive information needs for real-time decision making» Key tools used in this role were Cobol, Basic, Postscript, C, DTR, and numerous DEC specific TP tools (ACMS, TDMS, etc.); platforms used in this role included VAX/VMS, Digital Ultrix (Unix clone), and Micro-PC operating systems including MSDOS and Windows

» Principle/lead technical resource for corporate data warehouse containing all data from DEC's worldwide sales activity, including all phases of sales pipeline (prospects, bookings, backlog, invoices, service)» Data was pulled from multiple worldwide sources and then redistributed to end users or other IT groups via custom portal applications» Responsibilities included management, business analysis, complex coding tasks, system design, and serving as a project manager/lead for complete migration of warehouse from DEC-20 platform to VAX» The above project was 18 months in duration and completed on time, under budget, and garnered an internal IT excellence award (my role was design, lead technical architect, project Manager, and people/resource management)» Technology platforms utilized included DEC10/20, VAX/VMS, POS-350, RSX11-M, and Micro-PC operating systems (CPM and MS-DOS)

» Served as the senior programming resource for the design, development, and support of a comprehensive database/DSS application for analysis and decision making, specifically for the management and administrative function of the US Area Software Services organization» Polled multiple disparate data sources to assemble a consistent database of all contract and services activity for the entire services organization» Created multiple standard report programs as well as a custom report generation application and portal for use by end users» One of Digital's representative to key database/4GL vendor (Software House) for engineering revisions and future product planning» Extensive use of System1022, Datatrieve, Cobol, BASIC, and Fortran on TOPS-10/20, RSX-11M, and RSTS platforms» Called upon for numerous customer consulting engagements on DEC10/20 development issues ranging from consulting on DEC 10/20 assembly language programming to 3GL/4GL integration strategies and approaches

» Responsible for programming and analysis tasks in support of US based personnel community, including report creation/generation, data synchronization between systems, transaction systems support and maintenance, and systems design and deployment» Primary platforms included DECsystem 10/20 running TOPS10-20 O/S and PDP 11 running RSTS » Languages used included Cobol, Fortran, and numerous 4GL languages, especially System 1022 from Software House and Datatrieve from DEC» Responsible for the design, creation, and maintenance of specialized transaction systems running on WPS100 and WPS200 dedicated word processing systems that automated numerous personnel functions

Bs, Human Factors Engineering Psychology

High School Diploma