Rich Chiuppi Email & Phone Number

Skokie, Illinois, United States

Skokie

Responsible for the district's technology infrastructure, programs and assisting in procuring the right tools for students developing their skills in the information age and today's connection economy.

Vernon Hills

- Maintained and oversaw Hawthorn’s daily operation and management of +2000 computer devices, network infrastructure across 9 buildings. 3 campuses and web based services to enhance learning and exceed common core standards.- Assisted with Hawthorn’s business systems (both hosted on and off site) such as Powerschool, Aesop, Skyward, Revtrak, DO.com, Zendesk and EZoffice Inventory systems.- Supported software services for Google Apps for Education Keep’n track, Reading Naturally, Imagine Learning, Rosetta Stone, SuccessMaker, Mealsplus food service system, WordPress websites, Mobile Cart scheduling system, WIKI services and CrisisGO.- Worked with teachers and principals at the classroom level to assure technology needs are being met and that technological ‘wants’ fit within Hawthorn’s curriculum and technology initiatives.- Collaborated with Special Ed, Bilingual, Enrichment, ELL, Music department, Library services, Administration events, staff in-service programs, Science Olympiad and hosting technology education programs from not-for profit organizations such as Center for Talent Development (CTD) at Northwestern University teaching coding to young students.- Communicated with principals to provide technology for three summer school programs.- Assisted Hawthorn’s Apple admin with MDM deployment software, Filewave, to manage Apple desktops, laptops and iPads.- Assisted Hawthorn’s Apple admin in a recent pilot for Apple’s new Classroom functionality on iPads.- Maintained and supported class/conference room Elmo’s, Apple TV’s and Epson/NEC projectors and a few Promethean interactive boards.- Trained staff and teachers to make technology more efficient in their respective roles.- Administration of Mitel’s Repartee PBX phone system and telephony related items (phones, voice mail and patch cabling).There is a lot more but apparently there is now a limit on descriptions.. I'll address when I have time.

Skokie

• Support of servers, network infrastructure, computers and mobile devices. • Work with the Director of Technology to solve complex issues, Pilot new software and create solutions to reduce redundant support issues.• Successfully piloted 110 netbooks with a custom Linux build as replacements for old iBook laptops giving the school more then double the units, fulfilling the student/teacher needs and reducing support.• Improved reputation and support response for staff and teachers from days to minutes.• Reduced copying and printing cost by $17,600 by introducing contracting services.• Upgraded perimeter network hardware to increase control and efficiency deterring SPAM and adding granular security policies. • Run a test pilot for Mealtime’s online POS system (www.mealtimeclm.com). Working directly with developers and project managers to create Mealtime’s current public release.• Repaired Apple laptop/desktops, Xerox printers/copiers and VCR/DVD players.• Regularly trained teachers and students on software and new procedures.• Manage and supervise support contracts for COTG and Mealtime services.• Installed Data cabling and wireless Access points.• Rewired all network patch panels for ease of troubleshooting.• Recovery of data from failed server hardware to rebuilt Follet/Destiny library services and database.• Improved pro sound gear: test and replaced broke microphones, analysis gym acoustic and set amplifier to protect speakers and limit frequencies to prevent amplified acoustic bouncing. Run sound for musicals.• Installed Epson Brightlink interactive white broads• Created images for all Apple desktops, laptops and Project Lead The Way labs.• Setup helpdesk ticket system (Spiceworks) to gauge number of incidents and identify repetitive issues.

Arlington Hts, Il

• Identified and fixed Comcast internet connectivity issues.• Installed and configured new PC’s, laptops and blackberries.• Identified and fixed Cisco Pix firewall issues.• Setup remote connectivity through Cisco VPN client and configuration broadband cards for laptops.• Re-installed Norton Enterprise 10.2 and Scanned protected all PC's and laptops.• Updated Windows user accounts and groups on Windows SBS 2003 server.• Administrated email, FTP and website processes with web host service.• Setup Veritas 8.0 and provided training and documentation for a backup process.• Performed vulnerability assessments and suggested inside/outside security practices.

Ortonville, Mi

• Setup Juniper firewall basic installations, upgrades, backup and support.• Created a process to automatically backup remote customer firewalls.• Administrated Websense Enterprise and McAfee’s ePolicy Orchestrator.• Administrated / Maintained Windows servers.• Provided web-hosting support (Ensim).• Conducted vulnerability assessments.• Contract work with Daimler Chrysler to do the following:• Supported networks, servers, UPS and backup systems. • Built Linux\Windows servers on Dell’s hardware.• Tested Daimler Chrysler’s StarTool O.S. and applications (www.dcctools.com).• Created international network/software support for StarMobile and StarScan products.• Installed, troubleshot and test wireless networks for StarTools development.• Developed StarTool pilot project for U.S.A.F drop deployments in Iraq. • Created StarTool documentation.• Installed and managed APC NetBotz 500 Security and Environmental Monitoring system.• Installed 36 data drops, fiber optic runs and V.O.I.P. lines.• Installed RJ66 blocks to run cross-connect for phones.

-Provided tech support for the TLC and east campus academic network.-Conducted troubleshooting and repaired of PC and Macintosh computers.-Maintained printers and lease inventories.-Assisted LAN and Network Specialist in various tasks and projects.-Provided faculty, staff and community patrons with desktop application support and training (PC & Mac).-Configured hardware and software. -Responsible for installation and inventory control for 70+ leased PC’s every 8 weeks.-Requested to collaborate in a closed forum to create an award ceremony and program for part-time workers.

Cleveland, Oh

Small office support for laptops, printers and connectivity.

Macedonia, Oh

• Purchased and built NT/2000 servers for new client/server applications.• Installed, supported, upgraded and maintained:• Toshiba telecommunications system- phone moves/programming, and wiring.• Windows NT 4/2000 servers (Exchange 5.5, SQL 7/2000).• Terminal server in application mode for intra-office production app.• LAN/WAN connectivity.• HP, Lanier and Xerox print/copy/fax devices.• Backup of file server, email and databases using Arcserver/Brightstor.

-PC support in medium sized corporate environment.-Worked with developers to test and rollout/update in house application.

PC support in a large corporate environment- National phone support for all applications and hardware- Organized and managed department PC and phone moves (25- 150 PC a move)- Built PCs and laptops with multiple O.S.'s- Cutting edge technology.- numerous projects.

Ba, Music Performance And Composition

Activities and Societies: Academy of Irish Music, amateur musician, flute repair.

Multi Cloud Bootcamp

MultiCloud Specialization Program. The MultiCloud Bootcamp prepares Technology Professionals to work with Cloud (AWS, Microsoft Azure.