Rich Custer Email & Phone Number

Des Plaines, Il

Itasca, Il

Responsibilities:- Take ownership of Digital Print operations targets and output.- Oversee inbound and outbound content delivery pipelines between publisher, external vendors and in-house operations.- Develop operational strategies to meet aggressive content delivery goals.- Create and interpret business and operations metrics to positively impact performance.

- Provide Fanatical Customer Service in identifying internal and external customer needs in order entry and bid processing. Answer in-coming information inquiries.- Complete job communication forms and assist the Production Lead.- Proof incoming orders for incomplete or inconsistent information.- Function as a liaison for field-based store personnel and outsource vendors.- Resolve customer issues and identify add-on business opportunities.

- Approached DPS from a solutions oriented view, working to resolve questions DPS customers may have.- Provided customers in the store or on the telephone with sales assistance and/or information regarding merchandise assortment and location, in a timely and efficient manner.- Ensured that customers had a positive store experience by providing a customer friendly environment through product knowledge and responding quickly to resolve potential gaps in customer service levels.

- Prepared artillery pieces and equipment for movement, combat, and firing and inspected and prepared ammunition for firing.- Camouflaged position, protected equipment from chemical warfare agents, and constructed field fortifications.- Performed preventive maintenance, cleaned artillery pieces and equipment, and made routine tests and authorized repairs to equipment.

Network Administration

Networking Career Program

Graphic Design

Studied Graphic Design