Rich Dowd

Rich Dowd Email and Phone Number

Consulting on low cost, timely and efficient claim resolution. @ Nuvalaw
Rich Dowd's Location
New York City Metropolitan Area, United States, United States
About Rich Dowd

With over 30 years of experience in the property and casualty insurance industry, Rich is a seasoned professional who specializes in both commercial and personal insurance. He has demonstrated expertise in managing high-risk areas such as auto, TNC, trucking, RVs, and boats, and has a comprehensive understanding of GL and workers' compensation.As the VP of Business Development at Nuvalaw, Rich is leveraging his deep insurance knowledge, technological savvy, and business acumen to expand the company’s presence in the U.S. market. Nuvalaw is a neutral settlement platform that resolves injury claims with minimal effort and cost for both insurance carriers and plaintiff attorneys. Rich is also an insurance consultant who advises his clients on diverse areas of critical importance, including software initiatives, acquisition due diligence, and market risk assessments. He is skilled in claims management, particularly in TNC claims, litigation management, special investigations, and quality assurance. He is an early adopter of innovative strategies, such as low-impact biomechanics, telematics, paperless claims handling, and direct repair processes. He is also experienced in using Adobe Streamline, Lotus Notes, Microsoft Office, and Blockchain, which aids in optimizing workflows and vendor relations.Rich's organizational skills shine in job description development, setting position objectives, training, and review processes. He is a strong leader who has held significant roles at notable companies such as Atlas Financial Holdings, Global Liberty Insurance Company, and Progressive Insurance. He is a long-standing member of the Claims and Litigation Management Alliance (CLM), where he continues to work with multiple industry committees. Based in the New York City area, Rich continues to guide his clients and partners with a keen focus on customer satisfaction, process engineering, and leadership development.

Rich Dowd's Current Company Details
Nuvalaw

Nuvalaw

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Consulting on low cost, timely and efficient claim resolution.
Rich Dowd Work Experience Details
  • Nuvalaw
    Vice President Of Business Development
    Nuvalaw Jun 2023 - Present
    London, England, Gb
    Neutral settlement platform to resolve injury claims. The answer to early resolution and inventory reduction with minimal effort and cost for both insurance carrier and plaintiff attorneys.
  • Suite 200 Solutions
    Insurance Consultant
    Suite 200 Solutions Feb 2022 - Present
    Lake Geneva, Wisconsin, Us
    Advisory and consulting practice on several diverse areas of critical importance to his clients This includes the development and implementation of new software initiatives, acquisition-driven due diligence, and market risk assessments. In the claims management arena, he brings rich experience in multiple areas, including TNC claims, litigation management, counsel performance, special investigations, invoice review, payment processing, quality assurance, and compliance. He also advises on leadership development and the implementation of best practices.
  • Atrms
    Vice President Of Risk Management
    Atrms Apr 2022 - Mar 2023
  • Atlas Financial Holdings, Inc.
    Regional Claims Vice President
    Atlas Financial Holdings, Inc. Apr 2015 - Feb 2022
  • Global Liberty Insurance Company
    Claims V.P.
    Global Liberty Insurance Company Feb 2010 - Apr 2015
    Responsible for all claims operations for the company. The company specializes in commercial auto (For Hire) but also writes commercial property and home owners insurance. We have expanded to NJ, California, Arizona and Florida.
  • Razor'S Edge Consulting
    Consultant
    Razor'S Edge Consulting Jul 2009 - Jan 2010
    Razor's Edge provides practical, actionable consulting on every aspect of insurance.We provide the P&C industry complete organizational assessment's or targeted analysis relative to a very specific or narrow business issue. We have very current "real world" strategic and tactical experience and focus on the areas you could improve upon right away. We provide a tactical operational plan to get better now. Our focus is on process and organizational risks and we provide diagnostic review services and claims modeling. We also provide product management services with a focus on product design, specific market and distribution analysis. Consultant:Ability to evaluate client’s senior and ground level technical and business requirements, devise client-specific solutions, and convincingly articulate approaches and recommendations to clients. Apply creative and tactical unique resolutions to challenging business problems by incorporating both short and long-term business goals and objectives. Exceptional interpersonal, negotiation and presentation skills and ability to establish positive working relationships with partners and clients to clarify intent, proactively identify potential problems, manage risk, suggest changes, and clearly explain business impacts. Areas of knowledge and expertise:Organization design, risk management, underwriting, policy contact, negligence, property damage, talent development and management, no-fault, personal injury, litigation, special investigation, vendor management, budgeting, facility management, reserving, and leadership. Self-motivated and driven with the ability to work independently, as well as part of a team while under pressure to meet deadlines. Possess strong computer, written and verbal communication skills.
  • Progressive Insurance
    Regional Manager
    Progressive Insurance Aug 1990 - May 2009
    Mayfield Village, Oh, Us
    Started as a Claim Representative Trainee and progressing along a career path to Regional Manager.Some of the many accomplishments as an employee-Responsible for directing regional claims operations, training and supervision of support staff, overseeing claims workflow, policy, and procedural development, at the same time managing costs associated with claims handling. Improved customer service index in all measured areas as well as the morale of the entire organization.-Oversaw more than 100 personnel, and successfully increased departmental productivity while increasing customer retention and improving claims accuracy to an all-time high. Facilitated and coordinated restructuring of the claims organization to improve initial and extended injury claims handling. Reorganized functional teams and workflow to enhance investigations and overall resolution. Improved assignment consolidation, along with workflow of management oversight and direction.-Managed vendors and claims staff to create, coordinate and implement a very successful managed repair program that applied coordination of repair facilities, parts vendors, rental car companies and claims staff. Increasing customer service and satisfaction to an industry-best, while at the same time reducing the average repair time (21 days to 7.8 days), along with the costs and associated expenses. Also improved departmental productivity goals, resolution of problem claims, regulatory compliance, quality assurance, and all aspects of client relations.-Analyzed, developed, implemented and managed the standard operating procedures for the Department of motor vehicle information collection and the outsourcing of scene investigations for the state of New York to ensure compliance, provide better controls, reduce costs and streamline operations. The DMV unit increased performance by over 50%, decreased turnaround time from the same day to 2 hours and received the first perfect score audit ever given by the NYS DMV auditors.

Rich Dowd Skills

Claim Management Leadership Risk Management Property Damage Casualty Insurance Training Claims Management Customer Satisfaction Recruiting Claims Handling Performance Management Customer Service Subrogation Vendor Management Casualty Microsoft Office Strategic Planning Human Resources Analysis Process Engineering Inventory Management Employee Benefits Quality Control Lotus Notes Insurance Underwriting Property And Casualty Insurance Casualty Claims Litigation Management Litigation Reinsurance Insurance Claims Large Loss

Rich Dowd Education Details

  • St. John'S University
    St. John'S University
    Communication Arts
  • Archbishop Stepinac
    Archbishop Stepinac

Frequently Asked Questions about Rich Dowd

What company does Rich Dowd work for?

Rich Dowd works for Nuvalaw

What is Rich Dowd's role at the current company?

Rich Dowd's current role is Consulting on low cost, timely and efficient claim resolution..

What is Rich Dowd's email address?

Rich Dowd's email address is do****@****aol.com

What is Rich Dowd's direct phone number?

Rich Dowd's direct phone number is +184747*****

What schools did Rich Dowd attend?

Rich Dowd attended St. John's University, Archbishop Stepinac.

What skills is Rich Dowd known for?

Rich Dowd has skills like Claim, Management, Leadership, Risk Management, Property Damage, Casualty Insurance, Training, Claims Management, Customer Satisfaction, Recruiting, Claims Handling, Performance Management.

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