• Designed new UXUI products, such as landing pages and responsive web pages, homepages, modals, emails, etc. in an end-to-end process. This includes user research on market needs, deep-dive existing data analytics and KPIs, brainstorming ideas, wire-framing, prototyping, usability testing, developing, and maintenance. • Improved leads by 18% on landing pages and improved CTRs by 15% on emails through identifying improvement opportunities and revised existing UXUI products via AB testings with deep-dive data analytics and user experience research.• Worked in Agile environment, in processes of scrum planning, daily sprints, and sprint retrospectives. user flows, creating effective wireframes and high-fidelity prototypes, and user testing, via Figma and Adobe Creative Suites, Jira, and more.• Worked closely with product manager, developer, stakeholders, and the marketing, productions, and editorial teams to ensure the processes were on-track and new products were maintained. Or when there were concerns or blockers, to ensure everything was discussed to be resolved across all teams and stakeholders.

• Responsible for wide range of projects including high-fidelity websites, posters, illustrations, video illustrations, image sourcing, and more, using Figma and Adobe Creative Suites• Communicated with teams on specific projects to develop efficient cooperative efforts

• Responsible for providing maximal customer services and apply problem-solving skills towards customers• Expertise in the store structure and products sold in minimal time and express to customers at best• Collaborated and communicated with my team and manager allowing customers to have the best experience at the Hudson's Bay

• Responsible for providing maximal customer services to all customers• Expertise in store and its products in minimal time and express to customers at best• Collaborated and communicated with my team and leaders allowing customers to have the best experience at the Gap store

• Responsible for circulating and upholding a decent environment for students to write an exam under no pressure• Acquires strong communication skills with other proctors during exam session and handle any impromptu situations• Deals with all administrative duties before and after an exam session

• Responsible for marketing tactics, including event planning and designing posters• Managed social media communications and organized booths to promote events• Collaborated with other team leaders to develop schemes to increase club visibility

• Led weekly graphics design workshop, taught members about design principles, and design magazine layouts using Adobe Photoshop• Planned, organized, and came up with promotion tactics for special events in team settings, including promotional poster designs• Dealt with administrative tasks, such as reorganizing team structure and setting term goals

• Responsible for taking orders and handling money at cashier• Trained to make beverages and prepare or cook materials for making different beverages• Worked as a team with other baristas, especially at high-volume incoming orders