Strategic network operations and engineering executive with over 20 years’ experience establishing and improving processes, tools, infrastructure, and products on a strategic and tactical level while reducing risk for data centers, telecommunication providers, and partners.Analytical, innovative critical thinker known for creating elegant solutions to complex technical problems. Consistently looking for ways to identify and utilize synergies and intersections between programs to increase efficiency.Empathic leader known for operating with integrity and using metrics to measure and elevate performance. Ability to build, scale, mentor, and unite individuals with highly specialized skills to create cohesive, collaborative technical teams.Clear communicator who can effectively translate complicated concepts to technical and non-technical stakeholders, including C-suite, managers, individual contributors, customers, and vendors.Dependable financial steward who knows how to achieve goals and objectives while working with declining budgets, within zero-based budget parameters, and under “unlimited” budget scenarios.Highlights:★ Supported sales for multiple large enterprise network solutions by designing and implementing infrastructure and processes, including one "Fortune 50" company project, with an initial contract value exceeding $15M.★ Managed a nationwide network of 70+ data centers to expand and streamline operations. Increased capacity by 900%, doubled redundancy, and decreased average equipment age by 7 years while saving 10% annually on one consolidation project.★ Developed a team, products, and processes to create voice and data telecom solutions for small to medium enterprise customers, growing this portion of the business from $0 to ~$10M annual revenue in 4 years.★ Selected SalesForce solution to support Sales, Marketing, Prospecting, Inventory, Project Management, IT, and Customer Service. Implemented an automated, feature-rich prospecting and sales tracking solution with hooks for future development within 2 months, negotiating with a vendor to replace the existing CRM system for a ~$20M company.★ Received the Secretary of Defense Productivity Excellence Award as part of a team that developed a multi-million dollar saving commercial replacement for a purpose-built sonar system.
Listed skills include Program Management, Sip, Telecommunications, Voip, and 33 others.