Richard Gale

Richard Gale Email and Phone Number

Distributor / Manufacturer's Representative @ Diacarb Tool Sales
australia
Richard Gale's Location
Doylestown, Pennsylvania, United States, United States
Richard Gale's Contact Details

Richard Gale personal email

About Richard Gale

Richard Gale is a Distributor / Manufacturer's Representative at Diacarb Tool Sales. They possess expertise in management, process improvement, telecommunications, customer satisfaction, sales and 16 more skills. Colleagues describe them as "Richard was an outstanding associate at Vonage, directly responsible for constant improvements in our customer service discipline helping it deal with a meteoric growth ten fold within a year. His work ethic and communications skills across different teams helped ensure goal success. I look forward to the pleasure of once again working under the same roof with Rich. Giancarlo Paolillo" and "Richard is a detailed Director who keeps the focus of the company he works for, his employees and customer base always in the forefront. He is very detail oriented and is always the person to go to for the answers. He is a valuable asset to any company."

Richard Gale's Current Company Details
Diacarb Tool Sales

Diacarb Tool Sales

View
Distributor / Manufacturer's Representative
australia
Employees:
262
Richard Gale Work Experience Details
  • Diacarb Tool Sales
    Co-Owner
    Diacarb Tool Sales Dec 2015 - Present
    Greater Philadelphia Area
  • Diacarb Tool Sales
    Sales
    Diacarb Tool Sales Jul 2006 - Present
    Greater Philadelphia Area
    Sales of carbide tool and products related to tool manufacturing. Including burs, shanks, rods, diamond wheels and dressing and cutting wheels. Representative to Kinney Manufacturing. Distributor of carbide blanks from TechMet Carbides.
  • Vonage
    Director, Customer Service
    Vonage 2003 - 2006
    Responsible for managing process improvement team in a growing customer service center during a period of hyper-growth. Member of call center management team responsible for development of customer service organization, creation of policy and procedures, and establishment of several outsourced teams.
  • Great-West Life
    Manager, Customer Service
    Great-West Life 1999 - 2002
    Manager of call center for northeastern US. Responsible for 150+ seat call center serving more than 400,000 insured customers.
  • Great West Life
    Regional Manager
    Great West Life 1996 - 1999
    Site manager for three local offices handling all aspects of claims handling and customer service related to group medical insurance claims. Managed 300+ associates over three locations simultaneously.

Richard Gale Skills

Management Process Improvement Telecommunications Customer Satisfaction Sales Call Centers Team Building Customer Service Vendor Management Outsourcing Project Management Voip Team Leadership Business Development Contract Negotiation Business Process Improvement Training Sales Management Operations Management Insurance Microsoft Office

Richard Gale Education Details

Frequently Asked Questions about Richard Gale

What company does Richard Gale work for?

Richard Gale works for Diacarb Tool Sales

What is Richard Gale's role at the current company?

Richard Gale's current role is Distributor / Manufacturer's Representative.

What is Richard Gale's email address?

Richard Gale's email address is ri****@****ail.com

What schools did Richard Gale attend?

Richard Gale attended West Chester University Of Pennsylvania, Central Bucks West.

What are some of Richard Gale's interests?

Richard Gale has interest in Life Long Parrothead.

What skills is Richard Gale known for?

Richard Gale has skills like Management, Process Improvement, Telecommunications, Customer Satisfaction, Sales, Call Centers, Team Building, Customer Service, Vendor Management, Outsourcing, Project Management, Voip.

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