Richard Gauthier Email and Phone Number
Richard Gauthier work email
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Richard Gauthier personal email
Richard is a highly accomplished professional with over 20 years of management experience, known for delivering several successful high profile projects, ranging from software implementations to process enhancements including automation and AI. His diverse skill set encompasses project management, risk management, vendor management, and innovative problem-solving. As an Advanced Certified Scrum Product Owner he has also built and developed multiple Agile Scrum project teams and provides a wealth of experience and expertise to each endeavour.Feel free to reach out and connect to explore opportunities for mutual growth and collaboration.
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Director, Program And Project DeliveryCibcToronto, On, Ca -
Director, Business Delivery, Global Money OperationsCibc May 2021 - PresentToronto, Ontario, CanadaCreated and directs a high-performing delivery team, driving transformative initiatives through the strategic utilization of Business Process Outsourcing (BPO), Artificial Intelligence (AI), and Automation. Proactively implemented cutting-edge technologies to mitigate risks, improve straight-through processing capabilities, and increase operational efficiency.
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Product Owner, Wealth Management OperationsCibc May 2020 - May 2021Toronto, Ontario, CanadaLed a project delivery team that focused on implementing a technology based solution that transformed key product offerings which enhanced the client experience, reduced risk and created new revenue generating opportunities.
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Product Owner, Estates JourneyCibc Jan 2019 - May 2020Toronto, Canada AreaElevated both client and employee experience through strategic leadership of an Agile Scrum delivery team. Directed the development and successful implementation of a PEGA-powered application, to support the end-to-end estate process.
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Senior Project Manager/ Program ManagerCibc Jun 2015 - Jan 2019Toronto, Canada AreaGuided the project management lifestyle of a Trade Finance Operations project, overseeing initiation, planning, execution, and closure phases and successfully collaborated with internal and external operational and technology stakeholders.
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Project ManagerTranscom Sep 2010 - May 2015St. Catharines, OntarioChampioned the initiation, planning, execution, and closure of medium to large-scale projects, aligning each endeavour with the organization's strategic goals. Proactively facilitated open communication channels with both internal and external project stakeholders, ensuring a collaborative and successful project management experience. -
Workforce Management - Account ManagerTranscom Aug 2008 - Sep 2010St. Catharines, OntarioResponsible for the management of a team of global forecasting and scheduling team and engaged with clients to determine short term and long term forecasting requirements.
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Workforce Manager – Claims OperationsThe Cumis Group Jul 2007 - Jun 2008Burlington, OntarioResponsible for the scheduling and distribution of workflow for claims adjudicators, balancing the inbound volume and necessary back office work to process each claim. -
Operations ManagerSitel Jan 2007 - Jul 2007St. Catharines, OntarioResponsible for the financial performance, client satisfaction and employee morale, by creating short term and long term strategies and executing on approved strategies. -
Workforce ManagerSitel Jan 2006 - Jan 2007St. Catarines, OntarioResponsible for the management of the Workforce Management teams responsible for forecasting, scheduling and, real time management of the business.
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Workforce Management Scheduling AnalystSitel Aug 2002 - Jan 2006St. Catharines, OntarioResponsible for Implementing Forecasting and Scheduling Methodologies to maximize productivity and profitability.
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Workforce Management Data AnalystNucomm International 2000 - 2002St. Catharines, OntarioResponsible for Implementing Forecasting and Scheduling Methodologies to maximize productivity and profitability.
Richard Gauthier Skills
Richard Gauthier Education Details
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Business Administration With Project Management Concentration -
Lean Six Sigma
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Retail Management
Frequently Asked Questions about Richard Gauthier
What company does Richard Gauthier work for?
Richard Gauthier works for Cibc
What is Richard Gauthier's role at the current company?
Richard Gauthier's current role is Director, Program and Project Delivery.
What is Richard Gauthier's email address?
Richard Gauthier's email address is ri****@****ibc.com
What schools did Richard Gauthier attend?
Richard Gauthier attended Mcmaster University, Mcmaster University Centre For Continuing Education, Niagara College.
What skills is Richard Gauthier known for?
Richard Gauthier has skills like Workforce Management, Capacity Planning, Business Process Improvement, Project Management, Iex, Ewfm, Budget Process, Microsoft Excel, Operational Excellence, Strategic Planning, Long Term Business Planning, Problem Solving.
Who are Richard Gauthier's colleagues?
Richard Gauthier's colleagues are Daniel Chang, Mark Santa Ana, Raghda Al Zrir, Mba, Nishant Bhandari, Mba, Jessica Zhang, Linda Chen, Vivian (Yuyan) Li.
Not the Richard Gauthier you were looking for?
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Richard Gauthier
Senior Project Manager At Les Tricots Maxime (Division Of Bekaertdeslee)Montreal, Qc1videotron.ca -
Richard Gauthier
Verchères, Qc1videotron.ca -
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