Richard Gregory Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Responsible and accountable for set up, delivery and ongoing product management of the First Home Loan Deposit Scheme at NAB and supporting NAB's strategic goal of 'one-way, same-way' to apply for a home loan across the bank.KEY ACHIEVEMENTS• Supported over 12,500 customers to buy their first home through the First Home Loan Deposit Scheme (FHLDS) with NAB (as at 01/06/2022) since launch.• Launched Family Home Guarantee proposition to-market supporting single parents to buy a new home or re-enter the property market (delivered 01/07/2021).• Led initiative to converge Business & Private Bank (B&PB) application flow onto Personal Bank technology and processes to help our business customers achieve unconditional approval in hours, not weeks (achieved 30/06/2021).

Melbourne, Australia

Accountable for delivery cadence and management of NAB/REA strategic partnership. Pragmatic, outcome-focused approach adopted to deliver exceptional customer experience by simplifying operating model.KEY ACHIEVEMENTS• Gained ELT & CEO endorsement to pivot the realestate.com.au Home Loans experience (as part of the NAB/REA strategic partnership).• Delivered $3m run cost reduction by simplifying the operating model.

Melbourne, Australia

Led cross-functional teams to deliver recommendations to NAB ELT on whether to cease, adapt or continue investment into an idea or opportunity. Used human centred design, commercial viability and technical feasibility research methods to help determine recommendations.KEY ACHIEVEMENTS• Gained ELT support to scale up corporate-seed startup TrustCheck collaboration between NAB and Australia Post - a digital identity and fraud protection system.• c.$25m-$30m cost avoidance through ‘failed’ experiments with recommendation to stop further investment in an idea or opportunity.

Melbourne, Australia

Appscore is one of the fastest growing app development firms, listed in 2016 as a BRW Fast Starter for Australia and Asia/Pacific. KEY ACHIEVEMENTS* Led redesign and replatform of Yarra Tram's tramTRACKER for iPhone and delivered ongoing design and performance improvements to tramTRACKER for Android.* Project managed over 100 mobile apps design, development and launches to market.• tramTRACKER for iPhone: https://itunes.apple.com/au/app/tramtracker/id317312510• tramTRACKER for Android: https://play.google.com/store/apps/details?id=com.yarratrams.tramtracker&hl=enRESPONSIBILITIESResponsible for assisting clients to achieve business goals through use of iPhone, Android and Windows mobile platforms. Made possible by comprehensively understanding client requirements and using available resources to deliver projects in a effective, timely and efficient manner.• Initiate, plan, schedule and manage mobile application development projects across multiple platforms, including (but not exclusive to) iOS, Android, Kony, PHP, Node and .NET.• Practice Agile and Waterfall Project Management methodologies.• Prepare project plans, complete with indicative timescales and resource allocation within budget.• Collaborate with design, development, and quality assurance teams to achieve brilliant results.• Advise clients on promotional strategies to reach target markets, create consumer awareness and promote their apps post-development.• Proactively identify and solve client problems/issues experienced during and post-project life cycle.• Manage scope creep and change requests, i.e. uncontrollable changes or continuous growth in project scope.• Proactively contribute to ongoing development and process improvements.• Keep colleagues enthused, share ideas and be passionate about all projects.

Career Qualified In Banking (Cqib), Banking And Financial Support Services

Master Of Arts (M.A.), Public Relations, Merit

Bachelor Of Arts (B.A.), Media & Communications, First Class Honours (Ba Hons)