Rich Heun Email & Phone Number

Wisconsin, United States

Wisconsin, United States

Plan and implement effective strategies to streamline operations and improve sales revenues throughout 13 retail stores in a multi-state district. Promote financial products and hire, train, mentor staff members to deliver a differentiated customer experience, grow total accounts, and increase regional profits. Oversee periodic audits to ensure regulatory compliance and initiate localized marketing campaigns to enhance new loan production.  District Director Specialty Coach

Directed sales and operations within a 130 store territory, with $880M in annual revenue. Successfully drove and implemented strategies that improved revenue performance; while improving Employee and Customer metrics.

Lead inventory, merchandising and operation disciplines within a 170 store territory, with sales exceeding $5B annually. Responsibilities included P/L management and support, shrink containment, labor optimization, customer service training and growing the credit/finance portfolio. Primary player in finding efficiencies to grow Net Operating Profit within our small store format.

Execution of Services sales strategy as well as in-store and remote fulfillment thru effectively coaching and developing 12 district leaders while improving territory services performance by 1000 bps.

Drove operations of 14 stores across a multi-state district, with $465M in annual revenue; included hiring, training and overseeing development of district staff and managers. Successfully developed and implemented innovative strategies to generate company growth; key player in steering new store growth across the Cleveland market.

Columbus, Ohio Area And Milwaukee, Wi Area

- Regional Sales Manager- District Sales Manager- General Manager- Assistant Manager