Rich Hicks Email and Phone Number
Electrical Distribution Equipment Services, Life Extension, Monitoring and Asset Solutions at
@
Infinity TSD
Rich Hicks's Location
Waxhaw, North Carolina, United States, United States
Rich Hicks's Contact Details
Rich Hicks work email
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Rich Hicks personal email
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Rich Hicks phone numbers
About Rich Hicks
Over 25 years in the electrical power equipment and services industry, helping people get the most out of their electrical distribution systems.
Rich Hicks's Current Company Details
Infinity Tsd
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Electrical Distribution Equipment Services, Life Extension, Monitoring and Asset Solutions
Rich Hicks Work Experience Details
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PresidentInfinity Tsd Sep 2022 - PresentBelmont, Nc, Us
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Service Business DevelopmentGraybar Nov 2020 - Aug 2022St. Louis, Missouri, UsAssist with the establishment of a services focused offering, starting with a consultative sales effort to work with end users to establish their current state for their electrical power distribution infrastructure and develop solutions to get them to their desired state. Collaborated with our team to create the Graybar Healthcheck process to facilitate these consultative reactions. -
Director Global ServicePower Distribution, Inc. Jun 2017 - Oct 2020Richmond, Va, UsResponsibility for new equipment Application Engineering Team, Project Management Team, After-Shipment Field Service sales, back-office, and technical support. Updating approaches to keep pace with changing technology and customer needs. Leveraging salesforce.com for customer support, event case tracking, metrics, dashboarding, and executive reporting. -
Director Of Service Sales OperationsSchneider Electric May 2016 - Jun 2017Rueil Malmaison, Paris, FrLed a team of approximately 30 team members focused on four areas of sales support and proposal generation. Teams focused on new equipment service attachment, custom equipment & modernization, Large Project proposals, and general area sales support at a regional level throughout the U.S. Teams were geared to train employees on the service business in a progressive method which allowed the employees to gain knowledge across multiple areas of services and ultimately prepare team members for roles in Service Sales and Operations. -
Southeastern U.S. Regional Services Sales ManagerSchneider Electric May 2013 - Jan 2017Rueil Malmaison, Paris, FrManaging a team of Service Sales Engineers in the Southeastern US. Team responsibilities included sales of services related to all brands of electrical distribution equipment, with services ranging from basic maintenance, upgrades/repairs, modernization, Engineering analysis and assessment, to complete turnkey replacement solutions. Responsible for the development and deployment of a mobile app that enabled sales team members to efficiently collect job walk data on their phone or tablet and instantly upload results to the inside support team. The app not only increased sales efficiency, but also reduced cycle time for customer quotations.
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Area Sales ManagerSchneider Electric May 2011 - Apr 2013Rueil Malmaison, Paris, FrCarolinas Area Service Sales Manager for Service Sales Engineers in North & South Carolina. Leading a team focused on the sales of electrical projects and services ranging from minor repairs and basic maintenance, through multi-million dollar turnkey project sales. Supporting the development of the local area team to create a best in class service sales experience for our customer base.
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Sales ExecutiveSchneider Electric Jan 2006 - Feb 2011Rueil Malmaison, Paris, FrDirect sales to end user customers in a wide variety of industries including healthcare, data centers, and various industrial customers in the paper, food&bev, electronics, metals, etc. Sales focused on the service aspect of Schneider Electric creating custom solutions using internal and external products and services to provide customers with complete turnkey projects.
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National Account Manager Electric Utility CustomersSchneider Electric Apr 2001 - Jan 2006Rueil Malmaison, Paris, FrResponsible for sales of all types of Schneider Electric products, services, and solutions to large electrical utilities throughout the Southeastern U.S.
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National Account Manager - TextilesSchneider Electric Jun 1999 - Mar 2001Rueil Malmaison, Paris, FrFocused on business development of electrical distribution, controls, drives, and automation at select National Textile Manufacturers.
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Service Sales EngineerSchneider Electric Jan 1997 - May 1999Rueil Malmaison, Paris, FrSales of electrical services including testing, maintenance, retrofit, upgrade, and turnkey solutions for industrial end users. Primarily focused on electrical distribution equipment from 480V to 38KV.
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Technical Service RepresentativeSchneider Electric May 1995 - Dec 1996Rueil Malmaison, Paris, FrField based technician performing startup, maintenance, repairs, and upgrades of electrical distribution equipment including circuit breakers, switchgear, switchboards, motor control, AC drives, transformers, and other apparatus. Managed turnkey projects of various sizes including turnkey installations of electrical unit substations, and PCB contaminated transformer change outs. Design, field fabrication of custom bussing for electrical equipment 208V-15KV.
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Field EngineerA C Testing Aug 1993 - May 1995Field Engineer responsible for testing and maintenance of electrical distribution equipment including circuit breakers, protective relays, switchgear, switchboards, medium voltage cables, substation breakers, ground grids, medium and low voltage equipment. Performed splicing and terminating of medium voltage cables through 25KV class in heat shrink and cold shrink methods.
Rich Hicks Skills
Switchgear
Electricity
Low Voltage
Energy Management
Solution Selling
Power Systems
Sales Management
Direct Sales
Power Distribution
Automation
New Business Development
Account Management
Electric Power
Electricians
Salesforce.com
Electrical Engineering
Circuit Breakers
Preventive Maintenance
Protective Relays
Team Leadership
Engineering
Electrical Safety
Electrical Troubleshooting
Power Meters
Arc Flash
Electronics
Electrical Industry
Electrical Equipment
Predictive Maintenance
Equipment Maintenance
Remediation Engineering
Consultative Approach
Retrofit
Turnkey Projects
Electrical Maintenance
Hazard Mitigation
Manufacturing
Key Account Management
Transformer
Management
Sales
Modernization
Sales Presentations
Creative Solutions
Team Management
Maintenance And Repair
Remediation
Marketing Strategy
Revenue Forecasting
Demand Generation
Business Development
Electrical Wiring
Sales Operations
Leadership
Cross Functional Team Leadership
Contract Negotiation
Territory Management
Team Building
Negotiation
Strategic Planning
Customer Service
Sales Engineering
Industrial Sales
Variable Frequency Drives
Rich Hicks Education Details
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University Of PhoenixMarketing -
West Virginia University Institute Of TechnologyMechanical Engineering Technology
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West Virginia University Institute Of TechnologyElectrical Engineering Technology
Frequently Asked Questions about Rich Hicks
What company does Rich Hicks work for?
Rich Hicks works for Infinity Tsd
What is Rich Hicks's role at the current company?
Rich Hicks's current role is Electrical Distribution Equipment Services, Life Extension, Monitoring and Asset Solutions.
What is Rich Hicks's email address?
Rich Hicks's email address is hi****@****uth.net
What is Rich Hicks's direct phone number?
Rich Hicks's direct phone number is +198032*****
What schools did Rich Hicks attend?
Rich Hicks attended University Of Phoenix, West Virginia University Institute Of Technology, West Virginia University Institute Of Technology.
What skills is Rich Hicks known for?
Rich Hicks has skills like Switchgear, Electricity, Low Voltage, Energy Management, Solution Selling, Power Systems, Sales Management, Direct Sales, Power Distribution, Automation, New Business Development, Account Management.
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