As a store manager, I was responsible for the following tasks:Supervising a high volume of daily transactions, including handling large amounts of cash.Demonstrating knowledge of a variety of items that are pawned and sold, such as jewelry, electronics, sports equipment, musical instruments, and assorted general merchandise items.Following company procedures and local law enforcement policies regarding pawned merchandise.Controlling inventory and ensuring its accuracy and security.Managing a team of 3-6 workers, including scheduling, disciplinary actions, promotions, job training, and growth potential.Assisting other store managers with PC issues and audit control.

As a corrections officer for youth offenders, I performed the following tasks:Applied my training in PPCT (Pressure Point Control Techniques) and SKD (Spontaneous Knife Defense), as well as risk assessment, verbal de-escalation, physical and mechanical restraints.Supervised up to 25 youths at a time and ensured their safety and well-being.Facilitated their daily activities, such as school, meals, physical education, hygiene, and group cleaning.Monitored clients on suicide watch and searched for contraband.Prevented and intervened in physical altercations between clients, using verbal or physical means as appropriate.Assisted other staff with physical altercations in other areas of the facility when needed.Provided clients with both entertainment and educational activities.