Rich Hyland Email and Phone Number
Avon Lake, OH, US
Rich Hyland's Location
Avon Lake, Ohio, United States, United States
Rich Hyland's Contact Details
Rich Hyland work email
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About Rich Hyland
Throughout my career, I have successfully managed & trained sales teams, sales channels and provided operational support by understanding sales processes and breakages that hamper sales people from closing opportunities. I have a wealth of knowledge implementing value-added solutions involving wireless, wireline, microwave, including hardware and cloud-based SaaS applications. I’ve been an individual contributor as well an executive leader at various levels. Experiences consulting in Enterprise, Public Safety (State & Local Governments - SLED), Higher Education, K-12, Healthcare, Utility, B2B, B2C customers. My constituents view me as a leader with integrity, a visionary, a credible SME resource, and a passionate, creative individual who knows how to advise clients in many areas of business with technology.My leadership skills and vision have always been focused on strategically being able to identify profitable business opportunities, which have led to exceptional sales results. I have consistently achieved success everywhere I've gone by building and developing positive business relationships, inspiring and encouraging strong sales & support teams with individuals who possess the core competencies and skills necessary to exceed, and by holding myself accountable to high standards as a team member. My skill-set is tailored towards consulting, coaching, mentoring, training and encouraging professional development to help enable others to think creatively, so they can grow and advance professionally. I am strong at problem solving, consulting, identifying processes, supporting and collaborating with partners internally & externally. I’ve always been “Team-Centric”I have a proven ability to create value propositions to evangelize competitive differentiators. Effective with communicating solutions through the use of best practices. Expert at creating & effectively describing conceptual visions with custom solutions. Advocate for best practices and user adoption through positive encouragement. Skills include: Strategic Planning, Consulting, Client Relationship Management, Public Speaking, Sales, Strong Business Acumen, Presenting, Change Management, New Business Development, Recruiting, Hiring, Mentoring, Coaching & Training, Saas, Salesforce, Sales Leadership, Profit & Loss, Workforce Management, Compensation, Sales and revenue goal achievement, Strategic Planning, Visionary.
Rich Hyland's Current Company Details
Rich Hyland Work Experience Details
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Sr Executive Sales And Business DevelopmentIntertalkAvon Lake, Oh, Us
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Sr Executive Sales & Business DevelopmentIntertalk Oct 2024 - PresentDartmouth, Nova Scotia, CaWe design, build and unify complex communication interfaces for Public Safety, Government, Transportation, Rail, Higher Education, Healthcare, Aviation, Oil & Gas. For over 27 years, InterTalk™ Critical Information Systems has provided exact-fit dispatch console systems that ensure the safety and security of its customers. Our dispatch software is a browser-based technology that serves as a bridge between existing 2-way radio, telephony, analog, digital, and data communications, ensuring dispatchers have the tools they need to maintain safety and keep operations running seamlessly. Our solutions are fully interoperable and manufacturer agnostic. Our custom console solutions are in use by police and fire departments, EMS, railways, and business enterprises, and we continue to be the dispatch equipment vendor of choice for public safety, utility, and transportation agencies across North America and Canada.• Overseeing Contract Negotiations, Forecasting, Ensuring profitability and sustainable growth.• Collaborating with cross-functional teams to provide valuable insights and feedback to inform sales process development and solution innovations.• Expanding Market Reach: Identifying new business opportunities and markets for growing leveraging industry insights, market trends.• Driving Revenue Growth: Developing and executing strategic sales plans to achieve revenue targets and exceed business objectives.• Strengthening Client & Dealer Relationships: Cultivating strong, long-term relationships with clients, dealers and key stakeholders, ensuring satisfaction, growth and retention.• Implement sales training programs including sales processes to move opportunities forward. -
Vice President Of Sales Retail And Logistics/EnterpriseAdvanced Wireless Communications Aug 2023 - Sep 2024Lakeville, Mn, Us• Responsible for directing and managing a $17 million dollar sales organization.• Utilized EOS Level 10 Management system to ensure alignment, accountability, and problem-solving with the organization. • Overseeing Contract Negotiations, Pricing Strategies & Forecasting: Ensuring profitability and sustainable growth.• Driving Product Innovation: Collaborating with cross-functional teams to provide valuable insights and feedback to inform product development and innovation.•Expanding Market Reach: Identifying new business opportunities and markets for growing leveraging industry insights, market trends and using tools such as ConstructConnect• Driving Revenue Growth: Developing and executing strategic sales plans to achieve revenue targets and exceed business objectives.• Strengthening Client Relationships: Cultivating strong, long-term relationships with clients and key stakeholders, ensuring customer satisfaction and retention• Implemented sales training programs, compensation & commissions performance incentives to enhance team productivity and achieve sales targets. -
Vice President Of Sales Logistics & EnterpriseAdvanced Wireless Communications Jan 2023 - Aug 2023Lakeville, Mn, UsSolution offerings range from Distributed Antenna Systems (DAS), Bi-Directional Distributed Antenna solutions (BDAs), Public-Safety Infrastructure, Two-Way Radios, ERCES (Emergency Responder Communication Enhancement), In-Building Cellular Infrastructure, ONE Solution Integration, Zebra accessories etc.We focus attention on the TOP 100 Distribution Centers across North America & Third-Party Logistics (3PL’s). • Build a positive AWC culture based on associate engagement and support scalable growth of the company by developing and enabling the success of each member of the sales team.• Engage all levels of the organization through collaboration to efficiently and effectively impact the execution of sales processes to deliver profitable sales results.• Oversee the sales process and development of sales strategies to improve efficiency and to support growth of new solutions and increase pipeline activity into existing and new clients.• Uphold the best of AWC culture, leadership principles and values in the company and in the community.• Balance mentoring and developing new sales leaders while achieving measurable sales performance and P&L metrics• Successfully leverage tools, solutions, relationships, experience along with company engineering to aid sales to drive new business opportunities to closure.
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System Sales DirectorEf Johnson Technologies, Inc. Jan 2022 - Aug 2022Irving, Texas, UsA EFJohnson (a JVC Kenwood Company) operated as a start-up company. Every day we go to work to make the world a safer place. The mission-critical communications solutions we provide ensure first responders always have the lifeline they need when they need it. We make public safety communications simple. Every day we go to work to make the world a safer place. We design and deliver mission-critical radios and systems including KENWOOD Viking® P25 radios and ATLAS® P25 systems with patented Latitude™ technology. For business-critical users, we offer NEXEDGE NXDN systems and KAIROS DMR repeaters. • Led sales initiatives targeting the public safety vertical, specializing in systems infrastructure solutions tailored to the needs of law enforcement agencies, fire departments, emergency medical service, and government entities.• Developed and executed comprehensive sales strategies to penetrate new markets resulting in a 50% increase in revenue with the public safety sector.• Established strong relationships with key decision-makers in public safety organizations, positioning the company as a trusted partner for mission-critical infrastructure solutions.• Negotiated contracts, pricing agreements, and service level agreements (SLA's) to ensure profitable sales and long-term customer satisfaction. -
Vice President Of SalesValintry360 Aug 2021 - Jan 2022Winter Park, Florida, UsEstablished in 2013, VALiNTRY360 quickly gained a credible reputation in the industry as a quality SalesForce integrator and valued consultant to many businesses of all sizes. Initiatives to DRIVE SALES EFFICIENCY, & PROFITABILITY by LEVERAGING the LATEST TECHNOLOGY: VALiNTRY360 is a Salesforce partner and Technology Advisory company that specializes in Information Technology Planning and Solutions. Our team of industry-leading consultants provide best practices in Salesforce CRM. We help digitally transform businesses. Additionally, our sister company, VALiNTRY, supports our clients’ long term interests from a Talent Staffing perspective to provide a total technology plan.✔︎ Improve Sales & Customer Retention with Salesforce CRM Customizations✔︎ Draw Closer to Clients Through Digital Transformation✔︎ Increase Employee Adoption of Salesforce Platform✔︎ Maximize Monies Invested on the Salesforce Platform✔︎ Helping Companies with the Right Technology to Support & Drive GrowthCore competencies include Marketing Cloud-Pardot, Service Cloud, Commerce Cloud, Health Cloud, etc.Company is focused on Increasing profitablity. VALiNTRY360 will design processes with a point-and-click interface that lets clients orchestrate workflows, create and update records, log calls, send emails and more. The approach is consultative using recommended actions and guide agents through processes with dynamic and adpative screens.Recapturing lost revenue, increasing ROI by providing Salesforce Solutions: Consulting, Implementation, Configuration, Optimization and Training. Primary objetive is to improve the overall Customer Experience using Salesforce (CRM), by reducing repetitive administrative work by optimizing a clients Salesforce (CRM) to digitally transform their business. -
Regional Sales ManagerZetron Oct 2019 - Jun 2021Redmond, Wa, UsManufacturer of 9-1-1 Dispatch & Call Taking solutions for public safety industry. Responsible for Channel Sales throughout the Great Lakes region. OH/MI/IN/IL/WI• Rebuilt a region that produced $800K in 2019 and developed it into the 2nd most performing region in the country.• Q1 2021: 200% 1.1million in sales against a $550K target; which included a 550K statewide dispatch system for Wisconsin DNR (Department of National Resources).• YTD 2020: 117% $3.4 million in sales against a $2.9 million target. • Managed 32 Channel Partner relationships.• Collaborated with solution-partners such as Eventide (Voice Recorders) and GeoConex (CAD) to build custom solutions for E 911 Public Safety end-users.• Forecasted, and managed opportunities both indirectly with Channel Partners and directly with end-user.• Facilitated meetings and product demonstrations by bringing in internal & external resources to help transfer product knowledge and provide price quotes.• Utilized Zoho CRM tool to manager the Sales Funnel and maintain focus on managing opportunities• Hunted for opportunities throughout the region using the CGIS data-base -
Regional Sales Director247Security Inc. Mar 2019 - Mar 2020Alpharetta, Ga, Us247 Security specializes in school bus and pupil transportation video solutions and is recognized by the National Association of Pupil Transportation (NAPT) as the dominate leader and innovator in the industry. Responsible for managing Channel Sales Growth. Region (WI/OH/MI/KY/WV/VA/RI/DE/Eastern Canada) produces 1.6 million in annual sales. Utlized the HubSpot CRM Tool. -
Regional Sales Director & Salesforce AdminBk Technologies May 2014 - Feb 2019West Melbourne, Florida, UsBK Technologies Inc is a US manufacturer focused on building P25 Public Safety communication equipment. The company vision is to expand upon and encompass a broader market perspective on the long-established BK radio brand. Responsibilities included direct sales, marketing, and managing an indirect dealer channel focused on government vertical markets. Also, included operations support (for two the last 2 years) by implementing SalesForce, and streamlining their sales process. Involved in working with StonyPoint (Integrator) on a project to integrate Epicor (billing system) with Salesforce to create price quotes & process orders. The company provided public safety with tactical communication solutions and hardware to ensure and enhance the effectiveness required of first responders, Emergency Management Agencies, Law Enforcement, Fire Fighters, Education (both K-12 and Higher Education), Public Utilities/Public Services and Homeland Security personnel. Current territory consists of (7) Midwestern states - 3.5 million dollars per year in annual business. Responsibilities are three-fold. Oversee and manage an indirect dealer channel that sells products and services to public safety customers. Concentrate on developing new business opportunities, and responding to multi-million dollar bid requests for state & local government contracts directly. Lastly, provide sales operations with support as being their SalesForce Admin responsible for developing, implementing, managing and training employees on Salesforce. Resources I utilize to manage the business to deliver results were primarily SalesForce.com and the CJIS Group (for bid notifications). I travel throughout the region training and supporting authorized dealers, meeting customers, facilitating trade-shows/events, evangelizing our 'value proposition', providing recommendations, delivering solution presentations, consulting and building relationships. Work in a virtual office environment. -
Public Sector Account ManagerSprint Jul 2010 - Mar 2014Overland Park, Kansas, UsAs a Public Sector Account Manager, my area of focus during my time at Sprint was on State and Local governments (Public Safety), Health Care, Higher Education, K-12 Education, and Non-profit type businesses. Although I was responsible for managing a base of accounts, I have also had to "hunt" for new revenue opportunities. My primary roll within Sprint was to identify opportunities and then position the right resources that could provide mobility solutions, including software applications to help deliver efficiencies to end-users. I focused much of my attention on learning and understanding business processes, and then formulating expert recommendations integrating wireless technologies (such as GPS, Workforce Management, ATM, POS, Asset Tracking, People Tracking, Manage Mobility, Office 365, Manage Hosting, Vehicle Telematics, as well as traditional wireline and wireless networks integrating with Cloud-based solutions).On the HealthCare end, I looked for opportunities were I could identify areas within a health care providers patient model where a telemedicine application could either integrate with a providers EMR's (Electronic Medical Records), provide remote patient monitoring, or enable Machine-2-Machine monitoring, so data could be exchanged.Worked daily in a SalesForce.com environment. -
Sr. Major Account ExecutiveXo Communications May 2009 - Nov 2009Herndon, Va, UsOperated in a revenue based sales model; concentrated primarily on hunting for new opportunities with local businesses typically billing between $1,000 to $5,000 in Monthly Recurring Costs. Tele-prospected, Networked, and promoted bundled solutions involving MPLS, SIP, Cloud-based services, traditional Voice, Data/Internet, Managed Services (Web Hosting), and Hardware (Avaya Phone Systems). Responsible for driving the sales process through the Siebel account management web-based tool; recorded daily activity to update internal resources. Focused attention in vertical markets (such as Healthcare, Legal, Retail and Manufacturing). Since XO Communications had only 2% of the overall market; efforts were extremely challenging as the company had to be re-introduced to local businesses after a legal/financial re-organization. Unfortunately, the company could not effectively sustain their sales model when I was there, so they had to scale down their headcount positions by consolidating responsibilities and eliminating roles at the beginning of the recession. -
National Account ManagerT-Mobile Sep 2003 - May 2009Bellevue, Wa, UsExperienced at Targeting Enterprise customers headquartered in Northern, OH selling mobility applications with bundled solutions to increase customer productivity, designed to drive cost out of business bottom line. Positioned solutions, which implemented middleware applications, allowing IT managers to leverage their existing infrastructures utilizing their Blackberry and Windows Mobility devices.• Drove strategic account planning activities, utilizing Miller-Heiman techniques, to move opportunities through the sales process.• Consulted customers by presenting wireless roadmaps and solutions to address mobile workforce challenges.• Consistently recognized as being able to manage churn numbers month over month (below the 1.85% channel goal)• Delivered significant wins by introducing the integration of partnerships and, co-selling relationships with VAR collaborates • Individual contributor responsible for negotiating 20 MCSA national agreements with global organizations -
President / FounderSocr {Soccer For Cancer Research} Apr 2001 - Dec 2008A grass roots family organization originally formed to honor the memory of Robert E. Hyland, who passed away on April 19, 2002 following an eight-year battle with three different forms of cancer (non-Hodkins Lymphoma, Basil-cell skin cancer, and colon cancer). Bob raised his family on the importance of giving back to one's community through volunteer service. Although there is presently no cure for cancer, millions of cancer survivors are alive today because of the tireless efforts of dedicated researchers and the endless list of volunteers who help raise the funding necessary to make contributions towards research efforts. This small volunteer organization focuses its energies on bringing awareness of cancer research through the local youth soccer community. Our volunteer initiatives are focused on developing youth skills and positive life experiences, where today's youth can receive positive exposure, guidance, and support.
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DirectorPsa World Youth International Events Jan 2008 - Sep 2008This was an additional volunteer job position, over and above my normal job responsibilities with my current employer. Responsibility included staffing & coordinating operations for over 100 volunteers from various business organizations, and community leadership associations to conduct the Inagural World Youth Tournament, which attracted youth soccer players from aroung the world. The week long event, attracted over 25,000 people throughout the course of the tournament. Event planning for this annual international tournament took place over 9-months and involved event operational functions, such as marketing, ticket sales, promotions, vendors, media relations, coordination of transportation, security, registration, lodging and coordination of international representives, dignitaries & VIPs.
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Branch Commericial Sales ManagerMci Worldcom A.G Oct 1995 - Dec 2002Responsible for leading a sales team of 16 sales executives in North Ohio and Michigan chartered with maintaining & growing an existing customer base producing $1.7 million in monthly revenue, by providing additional services & technologies.• Led team to 100% participation and earned “Presidents Club” recognition in 1st half 2001 by placing 4th among 24 teams in the country (145% to plan) in New Growth revenue attainment.• Motivated team members to consistently finish above plan month-over-month in measurable areas involving new growth, retention and renewals (2000-2001). August 2002 results were 143% to plan.• Produced team results of 120% YTD for contract renewals in 2000.• Empowered staff, and supported their efforts to grow contract renewal base from $0 to $6 million dollars in revenue within six mo. (143% of YTD plan) in 1998.• Identified, escalated and drove customer service issues to resolution, resulting in renewed customer loyalty and long-term commitments. -
Market Business Development ManagerSkytel Jan 1995 - Jan 1996Tlalnepantla, Mexico, MxLaunched the Cleveland, OH 2-Way paging market for the enterprise business channel. Implemented and managed the sales & marketing efforts for a brand new territory.• Identified and developed new clients relationships, business partners, and value-added resellers regarding wireless data,mobility type applications to position SkyTel's high-end wireless network.• Subject matter expert.• Independently operated in a home, virtual office setting as the sole representative in the market for the company.• Drove results as an individual contributor. Uncovered several large "out-of-the-box" mobility opportunities which benefited from integrated wireless solutions, successfully allowing our company to drive operating costs out of our customers bottom line. -
General ManagerIndependence Communications 1993 - 1995Indirect sales & marketing arm of Motorola, Inc.; Retail Sales Partner: a mobile communication provider of traditional 2-way radio systems, wireless networks, data messaging and cellular services to business, state and local customers throughout Ohio.• Co-founder of start-up dealership involving a unique partnership between Motorola and private investors in the Cleveland area; responsible for developing business plan used to meet the financial requirements of investors.• Responsible for organizing start up operations, staffing, managing, measuring sales teams and generating revenue in a P & L environment.• Accelerated sales from $0 to $750,000 in first 12-months of operations by winning bid awards for Gateway Development (home of the Cleveland Indians & Cleveland Cavaliers)
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Sr. Account ExecutiveMotorola Solutions 1988 - 1993Chicago, Il, UsFortune 35 global leader in providing integrated communications solutions and embedded electronic solutions; utilizing software-enhanced wireless telephone, two-way radio, and messaging products & systems, as well as networking and Internet-access products, for commercial, government and industrial customers.• Managed customer relationships and vendor partnerships in order to identify and justify system requirements and business solutions.• Dependable contributor on integrated business teams tasked with preparing government RFP’s to secure business opportunities. -
Territory Sales RepresentativePitney Bowes 1986 - 1988Stamford, Ct, Us• Researched market opportunities to locate customers to position office solutions, prepared presentations and proposals to secure leasing agreements. -
Inside/Outside Sales RepresentativeMobile Communications Corporation Of America 1984 - 1986Wireless paging company.Responsibilities started with telemarketing and lead generation; and then progressed to outside sales.
Rich Hyland Education Details
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Cleveland State UniversityAnd Related Support Services -
St. Edward High SchoolCollege Prep
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St. Raphael Bay Village OhGeneral
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Cleveland State UniversitySales
Frequently Asked Questions about Rich Hyland
What company does Rich Hyland work for?
Rich Hyland works for Intertalk
What is Rich Hyland's role at the current company?
Rich Hyland's current role is Sr Executive Sales and Business Development.
What is Rich Hyland's email address?
Rich Hyland's email address is rh****@****ail.com
What is Rich Hyland's direct phone number?
Rich Hyland's direct phone number is +144089*****
What schools did Rich Hyland attend?
Rich Hyland attended Cleveland State University, St. Edward High School, St. Raphael Bay Village Oh, Cleveland State University.
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