• Established standards and KPIs for tracking organizational success regarding quality• Leveraging platform stability metrics as well as a holistic data-driven approach using analytics gathered from the overall Studio ecosystem• Leading to the highest levels of stability across Studio platforms (99.99% for all teams)• Promoted streamlining of CI/CD platforms across all of Studio engineering• Collaborated and greatly improved relationships with cross-department stakeholders• Reduced Studio engineering spend by consolidating tools into our lululemon counterparts • Consistently watched for improvements to be made regarding Studio security practices• Kept a rate of 0% turnover over the lifespan of the QA department• Maintained one of the happiest departments based on employee engagement surveys• Drove a positive culture of working and learning within QA and engineering

• Shepherded the department through the 2020 acquisition and integration by lululemon• Responsible for career development and mentoring of the automation engineering team• Developed a Python/Appium-based testing framework for testing iOS, Android, and Mirror• Produced reliable internal tools used by both engineering and QA• Rebuilt factory test automation to increase efficiency on the hardware production line• Owned the release management process for iOS, Android, Mirror, and backend teams• Oversaw CI/CD (Jenkins/Buddybuild) servers, deployments, and builds• Triaged and prioritized all customer-facing and internal issues based on impact and cost• Continued work on IC initiatives and projects while running and managing the department

• QA representative for an Agile small team consisting of 7 engineers (5 senior)• Owned all of QA including user story/acceptance planning and defining test requirements• Coordinated with engineers to ensure features were built in a sustainably testable way• Drove implementation of best Agile QA practices across all of Bungie R&D• Built NUnit/C# automation covering team’s upcoming features where possible• Maintained existing automation frameworks to support the unstable nature of R&D work• Provided a proof of concept and test environment for new studio branch plans• Created Tableau/Kibana dashboards for tracking defects and performance• Improved test coverage by advocating for implementing data tracking and automation

• Led the Matchmaking Test team during the post-launch era of Destiny 1’s lifecycle• Established a baseline by which to measure the quality of matchmaking systems• Trained and tasked other members of the team on existing matchmaking features• Worked closely with engineers for the development of test plans, specs, and passes• Validated a complete rebuild of the Destiny matchmaking systems with my team• Triaged bugs/issues and escalated to the appropriate engineering teams • Wrote extensive documentation regarding matchmaking systems for future test teams

• Participated in code reviews for the Matchmaking senior engineers• Debugged matchmaking failures by investigating output logs and matchmaking code• Queried matchmaking data to help diagnose retail matchmaking issues• Verified functionality of the matchmaking data pipeline

• Shipped a matchmaking system that held up to over 1 million concurrent players• Monitored and generated reports regarding the health of the matchmaking ecosystem• Supported launch efforts by investigating retail user reports and logs• Tested all aspects of Destiny 1’s matchmaking system through black/grey box testing

• Contributed to the development of the MEADS Battle Manager software• Handled classified information and held an active security clearance• Collaborated with members of a multinational development team