Rich Dolan

Rich Dolan Email and Phone Number

Company Owner @ LIX Uptown Ice Cream | manufacturing World Class Lactose Free Ice Cream @
Rich Dolan's Location
Phoenix, Arizona, United States, United States
Rich Dolan's Contact Details
About Rich Dolan

Multi Unit Manager, Airport Operations Manager, Product Development and Policy/Procedures Developer for 2 Phoenix Sky Harbor 24 hour restaurant locations. My restaurants won Best Customer Service for Sky Harbor in 2017 and helped Sky Harbor take the number 2 position in the nation behind Denver International Airport. My strengths are in customer relations, customer service, company standards, employee training and motivation. I build diverse, cohesive and performing teams.

Rich Dolan's Current Company Details
LIX Uptown Ice Cream

Lix Uptown Ice Cream

Company Owner @ LIX Uptown Ice Cream | manufacturing World Class Lactose Free Ice Cream
Rich Dolan Work Experience Details
  • Lix Uptown Ice Cream
    Company Owner
    Lix Uptown Ice Cream Mar 2020 - Present
    Phoenix, Arizona, United States
  • Rjrre Llc.
    Partner
    Rjrre Llc. Aug 2004 - Present
    Restaurant Real Estate Limited Liability Company.
  • Industry Phx
    General Manager
    Industry Phx Apr 2020 - Dec 2021
    Phoenix, Arizona, United States
    I am leading a team of visionaries through every step of opening a new restaurant/club while creating industry leading standards of operation in order to protect our crew and guests from the COVID Pandemic.
  • Restaurants Of America Inc.
    General Manager
    Restaurants Of America Inc. Sep 2019 - Feb 2020
    Phoenix, Arizona
    I initiated the return of the highest profile, flagship Hooters store to excellence through a CULTURE of Respect for the People and the Standards. My Team and I achieved the highest BSA score that the store has been awarded in recent years. The previous score was a 65, we scored a 92 which was submitted with the comment “this is great, it’s not even the same store”. I grew sales to lead all Arizona and New Mexico stores in sales over last year.
  • Wildflower Bread Company
    Multi Unit Manager
    Wildflower Bread Company Aug 2013 - Dec 2018
    Phoenix Sky Harbor
    I functioned as a complete HR and Operations Department managing every facet of people and Daily Ops at the two Sky Harbor locations. I was the company signer, parking representative and was involved in every step of opening the airport locations. I hired every employee (Breadhead), conducted the opening orientation and directed the training of all airport staff.
  • Wildflower Bread Company
    General Manager, Training And Developing New General Managers
    Wildflower Bread Company Aug 2013 - Jun 2014
    Phoenix, Arizona Area
    I am the company General Manager used to bring stores to standard and train the new General Manager to take over the store. I most recently handed off our Scottsdale location and i am currently supporting and training at our Tempe location while construction is under way at Sky Harbor.
  • Wildflower Bread Company
    Acting General Manager
    Wildflower Bread Company Oct 2013 - Dec 2013
    North Scottsdale, Az
    In charge of bringing the store to standard and train my replacement.
  • Wildflower Bread Company
    General Manager/Company Catering Manager
    Wildflower Bread Company Sep 2010 - Sep 2013
    Develop and implement procedures for company wide catering. Motivate and support restaurant catering managers. I held this position while managing our Flagstaff location.
  • Wildflower Bread Company
    General Manager
    Wildflower Bread Company Apr 2007 - Jul 2013
    I am the General Manager of the Wildflower Bread Company in Flagstaff Arizona. I consistantly lead the company in food cost, labor net profit and in store/catering sales. My career is directed at opening and creating the culture in new stores. My location ran 2nd best in sales and net profit over last year for 2012. I am self managed in my location.
  • Greater Phoenix Gay & Lesbian Chamber Of Commerce
    Board Member
    Greater Phoenix Gay & Lesbian Chamber Of Commerce May 2009 - Jan 2014
    The Greater Phoenix Gay and Lesbian Chamber of Commerce.
  • America West Airlines
    Flight Attendant
    America West Airlines Jun 1997 - Jun 2006
    Phoenix
    Flight Attendant primarily bidding First Class. I was appointed the Retirement and Insurance Chairperson for the Association of Flight Attendants at America West Airlines. I represented 2,500 flight attendants at the airline. In this position, I had ongoing negotiations and relations with the upper management at the airline. I worked with the Pilots Union and planned and conducted informational seminars for the workforce. I was involved in representing workers in claim negotiations and hearings for disability and workers compensation claims. I was involved in the first labor contract at America West Airlines and served through the hand off of Bill Franke to Doug Parker. I held this position for 4 years at America West Airlines. I can work on both sides.

Rich Dolan Skills

Customer Service Income Statement Training Sales Public Relations Restaurants Catering Leadership Management Marketing Event Planning Hotels Hospitality Purchasing Social Networking Public Speaking Retail Marketing Strategy Food Event Management Leadership Development Employee Benefits Hospitality Industry Advertising Food Industry Nonprofits Food And Beverage Food Service Employee Training Restaurant Management Inventory Management Employee Relations Food Safety Hiring Sanitation Food Cost Management Culinary Skills Cooking Negotiation Human Resources Team Building Banquets Menu Development Customer Satisfaction New Restaurant Openings Process Scheduler Budgets P&l Recruiting Time Management Microsoft Office Microsoft Word Microsoft Excel Airports

Rich Dolan Education Details

Frequently Asked Questions about Rich Dolan

What company does Rich Dolan work for?

Rich Dolan works for Lix Uptown Ice Cream

What is Rich Dolan's role at the current company?

Rich Dolan's current role is Company Owner @ LIX Uptown Ice Cream | manufacturing World Class Lactose Free Ice Cream.

What is Rich Dolan's email address?

Rich Dolan's email address is cr****@****hoo.com

What is Rich Dolan's direct phone number?

Rich Dolan's direct phone number is +192863*****

What schools did Rich Dolan attend?

Rich Dolan attended National Labor College, East Stroudsburg University Of Pennsylvania, East Stroudsburg University Of Pennsylvania, East Stroudsburg University Of Pennsylvania.

What are some of Rich Dolan's interests?

Rich Dolan has interest in Children, Environment, Health.

What skills is Rich Dolan known for?

Rich Dolan has skills like Customer Service, Income Statement, Training, Sales, Public Relations, Restaurants, Catering, Leadership, Management, Marketing, Event Planning, Hotels.

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